Business Systems Analyst

1 month ago


Herndon, Virginia, United States Tyler Technologies Full time
Job Summary

At Tyler Technologies, we are seeking a highly skilled Business Systems Analyst to join our team. As a key member of our implementation team, you will be responsible for translating business needs into technical reality.

Key Responsibilities:
  • Act as the project and product expert regarding requirements elicitation, documentation, analysis, and communication of business needs.
  • Proactively communicate and collaborate with internal and external stakeholders to identify and document customer use cases as user stories.
  • Design requirements documents and specifications.
  • Serve as the conduit between the customer community and the software development team to achieve successful project functionality and produce outstanding products.
  • Interact effectively with a diverse group of team members and clients within the Tyler, industry, and government communities.
  • Be the product subject matter expert and provide customer training and user acceptance testing assistance to customers.
  • Assist with product and project implementation and testing.
  • Assist with product and project documentation and videos.
  • Assist with scheduling and verification of after-hours production deployments.
  • Assist with tracking and confirmation of customer-reported issues and defects.

Requirements:
  • 3-5 years of experience as a Business or Systems Analyst or Support Specialist.
  • Strong understanding of the SDLC and Agile methodologies.
  • Experience with Section 508 and Web Accessibility standards and technologies.
  • Very strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements for product and project delivery.
  • Excellent verbal and written communication skills, and the ability to interact professionally with a diverse customer group including executives, managers, and subject matter experts.
  • Knowledge of relational database terminology modeling and design techniques.
  • Must be eligible for government clearance; possession of a Secret Clearance is preferred but not required.

Location:
Herndon, Virginia

Travel:
0-5%

Salary:
Salary will generally fall between $50,034 - $100,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

About Tyler Technologies:
Tyler Technologies is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling ext. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

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