Patient Service Representative

3 weeks ago


Pearland, Texas, United States Select Physical Therapy Full time
Job Title: Patient Service Specialist

At Select Medical, we are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.

Responsibilities:
  • Greet and register new patients, providing them with information about their visit and what to expect.
  • Schedule patient appointments in person or over the phone, ensuring accurate and timely scheduling.
  • Communicate with patients, providers, and coworkers to ensure seamless care coordination.
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
  • Provide patients with pertinent information about their next appointment as they check out.
Requirements:
  • High School diploma or equivalent required.
  • 1 year of front desk experience preferred.
  • 1 year of scheduling experience preferred.
Preferred Qualifications:
  • Bilingual (English/Spanish) preferred.
  • Insurance verification experience preferred.
Physical Requirements:
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
  • Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift.
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics.
  • Ability to carry office supplies up to 10lbs.
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
  • Ability to speak and hear sufficiently to understand and give directions.


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