Patient Service Representative
3 weeks ago
At Select Medical, we are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.
Responsibilities:- Greet and register new patients, providing them with information about their visit and what to expect.
- Schedule patient appointments in person or over the phone, ensuring accurate and timely scheduling.
- Communicate with patients, providers, and coworkers to ensure seamless care coordination.
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
- Provide patients with pertinent information about their next appointment as they check out.
- High School diploma or equivalent required.
- 1 year of front desk experience preferred.
- 1 year of scheduling experience preferred.
- Bilingual (English/Spanish) preferred.
- Insurance verification experience preferred.
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
- Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift.
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics.
- Ability to carry office supplies up to 10lbs.
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
- Ability to speak and hear sufficiently to understand and give directions.
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