Customer Service Representative-FS Blinds
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FS Blinds. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Provide excellent customer service through phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Enter customer details and order specifications into our system
- Update records for reselections and/or rescheduled installs
- Assist customers with order resolutions
- Work harmoniously with others to ensure daily expectations are achieved
- Adhere to confidentiality regulations
- Proofread data and ensure accuracy
- 1-3 years of customer service experience preferred
- High School Diploma/GED/College required
- Ability to type 40 WPM preferred
- Excellent communication and interpersonal skills
- Positive attitude and drive to succeed
- Medical, Dental and Vision coverage
- 401K
- Paid Holidays
- Vacation and Personal Time
- Employee appreciation events
FS Blinds and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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