Customer Service Lead
5 hours ago
As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also assist in training new Customer Service Representatives and perform shift supervision to ensure a smooth and efficient operation.
Key Responsibilities:
- Provide prompt and courteous customer service to all customers
- Resolve customer issues and concerns in a fair and timely manner
- Assist in training new Customer Service Representatives
- Perform shift supervision to ensure a smooth and efficient operation
- Complete all store merchandise build-to's and receive and verify vendor deliveries
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Ability to work a variety of shifts, including evenings and weekends
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment
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