Customer Service Lead

5 hours ago


Waycross, Georgia, United States Circle K Full time
Lead Customer Service Representative at Circle K

As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also assist in training new Customer Service Representatives and perform shift supervision to ensure a smooth and efficient operation.

Key Responsibilities:

  • Provide prompt and courteous customer service to all customers
  • Resolve customer issues and concerns in a fair and timely manner
  • Assist in training new Customer Service Representatives
  • Perform shift supervision to ensure a smooth and efficient operation
  • Complete all store merchandise build-to's and receive and verify vendor deliveries

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment


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