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Customer Service Sales Associate

2 months ago

Waycross, Georgia, United States Vyve Broadband Full time

Vyve Broadband - Customer Service Sales Associate

Customer Experience - Full Time

Position Overview:

Vyve Broadband stands as a leading provider of broadband Internet, dedicated to catering to rural communities across multiple states. Our extensive offerings encompass broadband, fiber optics, cable television, and voice services tailored for both residential and business clients.

  • Engages with customers to address inquiries and resolve issues while compiling reports
  • Clearly articulates billing procedures and company regulations
  • Informs customers about available services and potential upgrades
  • Records sales activities with precision
  • Handles payment processing and ensures accurate record-keeping
  • Manages overdue accounts and assists in troubleshooting service-related issues
  • Exhibits professionalism and integrity in all customer interactions

Essential Skills & Qualifications:

Preferred candidates will possess a minimum of 2 years of experience in customer service or sales, demonstrate strong organizational abilities, and have proficiency in Microsoft Office Suite.

WE PROUDLY OFFER:

  • A supportive and friendly workplace
  • A comprehensive benefits package
  • Complimentary cable services for employees
  • A culture that fosters professional development

Vyve Broadband is committed to equal employment opportunities and values diversity within its workforce.