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Customer Service Sales Associate

2 months ago


Waycross, Georgia, United States Vyve Broadband Full time

Vyve Broadband - Sales Consultant for Broadband Services

Customer Engagement - Full Time

Position Overview:

Vyve Broadband stands as a leading provider of broadband Internet services, dedicated to catering to rural communities across multiple states. Our extensive offerings encompass a range of services, including high-speed Internet, fiber optics, cable television, and voice communication solutions tailored for both residential and business clients.

  • Engages with customers to address inquiries, resolve concerns, and compile reports
  • Clearly articulates billing procedures and company regulations
  • Informs customers about available services and potential upgrades
  • Records sales activities with precision
  • Handles payment processing and ensures accurate documentation
  • Manages overdue accounts and assists in troubleshooting service issues
  • Exhibits professionalism and integrity in all customer interactions

Essential Skills & Qualifications:

Preferred candidates will possess a minimum of 2 years of experience in customer service or sales, along with strong organizational abilities and proficiency in Microsoft Office applications.

WE OFFER:

  • A supportive and friendly workplace
  • A comprehensive benefits package
  • Complimentary cable services for staff
  • A culture that encourages professional development

Vyve Broadband is committed to fostering an inclusive workplace and values diversity among its employees.