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Customer Service Sales Associate
2 months ago
Vyve Broadband - Sales Consultant for Broadband Services
Customer Engagement - Full Time
Position Overview:
Vyve Broadband stands as a leading provider of broadband Internet services, dedicated to catering to rural communities across multiple states. Our extensive offerings encompass a range of services, including high-speed Internet, fiber optics, cable television, and voice communication solutions tailored for both residential and business clients.
- Engages with customers to address inquiries, resolve concerns, and compile reports
- Clearly articulates billing procedures and company regulations
- Informs customers about available services and potential upgrades
- Records sales activities with precision
- Handles payment processing and ensures accurate documentation
- Manages overdue accounts and assists in troubleshooting service issues
- Exhibits professionalism and integrity in all customer interactions
Essential Skills & Qualifications:
Preferred candidates will possess a minimum of 2 years of experience in customer service or sales, along with strong organizational abilities and proficiency in Microsoft Office applications.
WE OFFER:
- A supportive and friendly workplace
- A comprehensive benefits package
- Complimentary cable services for staff
- A culture that encourages professional development
Vyve Broadband is committed to fostering an inclusive workplace and values diversity among its employees.