Video Conferencing Specialist
2 weeks ago
Overview:
GovCIO is currently seeking a Video Conferencing (VTC) Specialist. This role involves providing essential support for video teleconferencing systems.
Key Responsibilities:
Deliver comprehensive VTC assistance.
The contractor shall:
Install, manage, and maintain VTC systems; Execute operations, maintenance, and support actions in accordance with established standards and guidelines. Facilitate VTC Bridge Support, serving as the primary contact for scheduling and coordinating VTC reservations across the operational area.
The VTC operations center requires staffing to ensure service availability, including unexpected support during non-standard hours; Aid clients with new requirements, offering recommendations that align with operational guidelines; Assist clients with direct or bridged access to global video services, as necessary.
Establish and nurture professional relationships with other bridging and hub locations, including global video services and command centers. Adhere to operational policies and procedures during daily tasks and while interacting with users within the operational area.
Support Squadron Level VTC functions to include:
Conduct site assessments to provide clients with technical solutions for audio-visual and VTC needs; Install, configure, and maintain Cisco VTC endpoints including various series; Set up audio-visual equipment such as monitors, projectors, speakers, microphones, and other related items as required; Educate local facilitators on the setup and operation of installed systems; Collaborate with local network technicians for the installation, removal, and replacement of endpoints; Diagnose and resolve local connectivity issues related to VTC systems; Troubleshoot control systems for audio-visual/VTC malfunctions down to the device level; Update software and firmware in control systems as necessary.
Qualifications:
Required Skills and Experience: High School diploma with a minimum of 6 years of relevant experience or equivalent.
Clearance Required:
Secret clearance; High School diploma or GED; IAT-II Certification; Intermediate-level practical experience in:
shop practices; installation, repair, troubleshooting, or maintenance of VTC bridge systems or equipment; solving complex problems and understanding circuit interrelationships, exercising independent judgment in tasks supporting communication systems.
Intermediate-level experience in maintaining and troubleshooting:
TMS software; Cisco devices (Codecs and MCUs); Cisco network enterprise devices; Control systems; Audio-visual components; Media devices; Multimedia displays.
Preferred Skills and Experience:
Top Secret clearance.
Company Overview:
GovCIO is a team of innovators dedicated to transforming government IT.
Every day, we strive to make a positive impact by delivering cutting-edge IT services and solutions that enhance the operations of government agencies and their service to citizens.
We are committed to building a diverse workforce that fuels our mission.We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran.
EOE, including disability/vets.
Posted Salary Range:
USD $49,000 - $65,766.00 /Yr.
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