Medical Support Specialist

4 weeks ago


Poughkeepsie, New York, United States Premier Medical Group Full time

Job Summary

The Medical Support Specialist will provide administrative support to the medical team at Premier Medical Group. This role will be responsible for retrieving and responding to voice messages, scheduling appointments, and directing patient calls to the appropriate personnel.

Key Responsibilities

  • Retrieve and respond to voice messages from medical secretaries
  • Schedule and reschedule appointments, including procedures and follow-up appointments
  • Direct patient calls to the appropriate personnel
  • Triage messages for other staff members, including prescriptions and medical records
  • Screen phone calls and enter demographic and insurance information into the EMR system
  • Scan medical records and requests as needed

Requirements

  • High school diploma or equivalent required; associate degree preferred
  • At least one year of relevant experience and/or training
  • EMR experience preferred

Qualifications

  • Strong verbal and written communication skills
  • Strong organizational and multi-tasking skills
  • Excellent attention to detail
  • Ability to work independently and as part of a team

Working at Premier Medical Group

Premier Medical Group is an equal opportunity employer.



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