Head of Cybersecurity Operations

2 weeks ago


Bethesda, Maryland, United States Marriott Full time
Job Overview

POSITION SUMMARY:

We are in search of a seasoned Cybersecurity Operations Director to spearhead our organization’s initiatives in crafting and sustaining advanced analytical frameworks for superior threat identification and mitigation. This executive will supervise the engineering and deployment of SIEM and UEBA platforms, along with the provision of Security Orchestration and Automated Response (SOAR) services to incident response teams, while also ensuring the operational oversight of these essential services. A successful candidate will emphasize innovation, teamwork, and ongoing enhancement to guarantee that engineering and automation services proficiently support our Cybersecurity Operations partners.

CANDIDATE PROFILE

Essential Education and Experience:
  • Bachelor's degree in computer science, a related discipline, or equivalent experience and certification
  • 8+ years of cumulative experience in cybersecurity roles
  • 5+ years of experience in managing security engineering, IT systems engineering, or comparable functions.
  • Proficient understanding of Information Technology lifecycle management
  • Proficient understanding of software development lifecycle management
    • Current information security management certification such as:
Preferred Qualifications:
  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Security Manager (CISM)
  • Other relevant security and IT certifications such as: GIAC Security Essentials Certification (GSEC), SANS GIAC Incident Handler Certification (GCIH), IT Technical Library (ITIL 4) certification
  • Familiarity with recognized security frameworks such as ISO 27001, NIST Cybersecurity Framework, CIS Critical Security Controls, MITRE ATT&CK
  • Demonstrated success in leading and directing technical projects with a strong emphasis on security
  • Proficient knowledge of SOAR, SIEM and UEBA systems, IDS/IPS systems, EDR solutions, network protocols, cloud security
  • Experience collaborating closely with engineering and development teams to ensure seamless system and process integration
  • Strong project management capabilities, including effective management of budgets, timelines, and resources
  • A solid understanding of IT service management and systems engineering principles to ensure appropriate lifecycle management of analytics platforms, SOAR platforms, and middleware
Leadership Qualities:
  • Strong negotiation, influence, and problem-solving skills.
  • Proven ability to prioritize and execute tasks effectively in a high-pressure environment.
  • Understanding of business environments, service requirements, and hospitality culture.
  • Excellent verbal and written communication skills, capable of conveying complex technical concepts in accessible business language
  • Exceptional analytical skills and experience with relevant tools
  • Ability to employ industry investigative techniques.
CORE RESPONSIBILITIES
  • Strategic Development - Formulate and execute strategies for the delivery of SOAR services to enhance incident response efficiency. Collaborate with partner functions to ensure that the overall operations and lifecycle management of SIEM, UEBA, and SOAR platforms align with the organization’s strategic objectives.
  • Team Management - Lead teams of SIEM and UEBA Engineers, SOAR developers, and operational support staff, fostering a culture of continuous improvement by encouraging team members to share insights, learn collaboratively, and strive for excellence.
  • Change Management - Identify and address issues related to service performance, configuration, integrations, and availability. Seek opportunities to automate incident response tasks to alleviate the incident response workload. Engage stakeholders to communicate issues and drive enhancements to improve the organization’s security posture.
  • Collaboration - Partner with key stakeholders, including project managers, security analysts, and leadership, to ensure that services and deliverables align with organizational goals and objectives. Key partnerships will include: Cyber Incident Response Team (CIRT), Threat Intelligence (TI), Security Engineering, and Security Architecture.
  • Industry Monitoring and Analysis - Continuously assess industry trends, emerging technologies, and leading platforms related to cyber analytics and SOAR services. Identify opportunities to enhance service performance and introduce new features and technologies that bolster security posture and support the organization’s cybersecurity strategy.
  • Reporting - Regularly update leadership with progress reports, highlighting key achievements, challenges, and areas for improvement concerning SOAR, analytics platforms, and platform operations.
  • Budget Management - Develop business cases for new initiatives and budget planning. Oversee service and initiative budgets (expense reports, service invoices, accruals, forecasting).
  • Cost Optimization - Collaborate with supporting functions to evaluate costs associated with cybersecurity analytics and SOAR services, identifying opportunities for cost savings.
  • Regulatory Compliance - Ensure that service management and deliverables adhere to applicable regulations and corporate policies. Provide support to partner functions to assist with audits and compliance objectives.
Work Management and Policy Implementation
  • Coordinate and implement assigned work and projects.
  • Deliver accurate and timely results in the form of reports, presentations, etc.
  • Analyze information and evaluate results to determine optimal solutions and resolve issues.
  • Establish specific goals and plans to prioritize, organize, and accomplish work.
  • Monitor progress towards goals for self and others.
  • Oversee the work of others to ensure timely completion and adherence to expectations.
  • Provide guidance and support to other organizational units regarding policies and procedures, ensuring efficient resource utilization.
Team Leadership
  • Foster a team environment that promotes accountability, high standards, and innovation.
  • Lead specific teams while contributing to meeting or exceeding departmental goals.
  • Ensure clarity of performance expectations among team members.
  • Translate goals to the team in relation to tracking and productivity.
  • Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a commitment to service.
  • Understand employee needs and develop plans to address areas for improvement while building on strengths.
  • Equip the team with the necessary capabilities to meet or exceed expectations.
  • Lead by example, demonstrating self-confidence, energy, and enthusiasm.
Human Resources Activities
  • Proactively address employee concerns.
  • Maintain professionalism and courtesy towards employees at all times.
  • Communicate and update all goals and results with employees.
  • Conduct semi-annual one-on-one meetings with staff.
  • Establish and maintain open, collaborative relationships with employees.
  • Solicit feedback from employees.
  • Participate in the interview process and assist in hiring decisions.
  • Ensure thorough and timely orientations for new team members.
  • Observe employee behaviors and provide constructive feedback.
Additional Responsibilities
  • Provide information to supervisors, colleagues, and subordinates through various communication methods in a timely manner.
  • Manage group or interpersonal conflicts effectively.
  • Keep executives, peers, and subordinates informed of relevant information promptly.
  • Manage time efficiently and conduct activities in an organized manner.
  • Present ideas, expectations, and information clearly and concisely.
  • Utilize problem-solving methodologies for decision-making and follow-up.
  • Perform other reasonable duties as assigned by management.
About the Team

Marriott International is the world’s largest hotel company, offering more brands, more hotels, and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

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