Customer Service Sales Representative
1 week ago
Position Overview: Become a vital part of our retail operations at Uniqlo Co., Ltd. as a Sales Associate.
The Sales Associate serves as the key customer service representative within the store.
They play a crucial role in surpassing customer expectations by attentively understanding their needs, identifying suitable products, delivering comprehensive product information, and successfully completing sales transactions.
Key Responsibilities:- Achieve and surpass sales targets
- Uphold brand and operational standards, including visual presentation and cleanliness
- Address customer needs and exceed expectations by adhering to service standards and principles
- Demonstrate knowledge of fitting room protocols and assist as necessary
- Serve as a cashier when required, following established procedures
- Manage inventory shipments and ensure all merchandise is available on the sales floor
- Support management in identifying and resolving store-related issues
- Provide customers with in-depth product and brand knowledge
- Adhere to all company policies and procedures, reporting any infractions to management
- Assist with special projects as directed by management
- High School Diploma or equivalent
- Strong communication skills and ability to follow instructions
- Willingness to work a flexible schedule that accommodates business needs, including evenings and weekends
- Capability to stand for extended periods, operate computer terminals, and lift or move objects weighing at least 25 pounds
- Ability to navigate the sales floor and stockroom, involving repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
As an Equal Opportunity Employer, Uniqlo Co., Ltd. does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.
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