Wine Ambassador
2 weeks ago
We are seeking a highly skilled and enthusiastic Tasting Room Associate to join our team at Beringer Vineyards. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities- Host wine tastings and tours for guests, showcasing our premium wines and exceptional hospitality
- Sell wine, merchandise, and wine clubs to meet or exceed monthly sales targets, utilizing your knowledge of our products and services
- Collaborate with colleagues to provide a superior guest experience, ensuring seamless communication and teamwork
- Provide exceptional service and hospitality that exceeds our competitors and guest expectations, consistently delivering a high level of quality and attention to detail
- Stay up-to-date on Beringer Vineyards wines and customer offerings, ensuring a deep understanding of our products and services
- Engage with the local wine industry community, staying informed on market trends and competitor activity
- Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring you remain a subject matter expert in wine and hospitality
- Contribute to the success of our events, private dinners, and site activities, providing exceptional service and support to our guests
- Assist with inventory management, restocking, and floor upkeep, ensuring a well-maintained and organized tasting room environment
- Adhere to site policies and procedures, including opening and closing procedures, inventory management, and other key processes
- Act as a backup for other Hospitality Sales Associates, providing support and coverage as needed
- Must be 21 years of age, with a passion for wine and exceptional customer service skills
- Exemplary communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues
- Strong presentation skills, with the ability to effectively communicate wine knowledge and product information
- Dynamic and positive attitude, with a focus on delivering exceptional service and creating memorable experiences
- Ability to work weekends, holidays, and evenings, with a flexible schedule and willingness to adapt to changing circumstances
- Must be able to lift 50 pounds, with a focus on maintaining a safe and healthy work environment
We are a passionate and courageous team, committed to delivering exceptional results and creating a positive work environment. We value diversity and inclusion, and are proud to be an equal opportunity employer. If you are a motivated and enthusiastic individual who is passionate about wine and exceptional customer service, we encourage you to apply for this exciting opportunity.
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