Lab Services Specialist

1 week ago


Sunnyvale, California, United States One Medical Full time
About One Medical

We're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.

The Opportunity

As a One Medical Lab Services Specialist, you'll provide exceptional patient experiences by delivering high-quality venipuncture services and other clinical support services. You'll work closely with our diverse team of providers and administrative assistants to ensure seamless care delivery.

Key Responsibilities
  • Provide best-in-class venipuncture services for patients of all ages
  • Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continuously care for patients beyond the lab room by answering messages, following up on lab cases, and assisting providers and virtual medical teams with clerical duties
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System, to interact with team members and complete daily work
Requirements
  • Active phlebotomy certification to practice in CA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist
  • Strong written and verbal communication skills
  • High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
Benefits
  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $25.25/hr
Protecting Your Future
  • 401K match
  • Credit towards emergency childcare
  • Extra contributions toward maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance


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