Patient Liaison Representative

2 weeks ago


Norristown, Pennsylvania, United States Gundersen Health System Full time
Key Responsibilities

Represent Gundersen Health System's high standards for customer service in all telephone and face-to-face encounters through courteous, patient and respectful conduct and conversation.

Key Performance Indicators
  • Communicate effectively with patients, family members and healthcare teams.
  • Provide exceptional customer service and support to patients and their families.
  • Collaborate with healthcare teams to ensure seamless patient care and communication.
Requirements

Ability to communicate effectively with patients, family members and healthcare teams.

Strong customer service and communication skills.

Ability to work in a fast-paced environment and prioritize tasks effectively.



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