Wireless Sales Specialist

2 weeks ago


Stephenville, United States KCI Wireless Full time

KCI Wireless stands as a premier T-Mobile Premium Retailer, dedicated to the T-Mobile and Metro by T-Mobile brands. With a legacy spanning over 28 years, our team is committed to enhancing the T-Mobile experience and setting benchmarks in the industry.

Step into the vibrant realm of wireless sales and customer service with KCI Wireless & Metro by T-Mobile. By joining our enthusiastic team, you will receive unwavering support from skilled professionals throughout your journey. We strongly believe in collective achievement, where personal successes contribute to the overall performance of the team. At KCI Wireless, you are more than just a salesperson; you are a customer advocate and a technology aficionado, bringing enthusiasm and expertise to every interaction. This role carries significant responsibilities, but the rewards are immense. Here’s a closer look at the job responsibilities:

  • Welcoming customers into the retail environment, catering to both casual browsers and potential buyers
  • Engaging customers with confidence, identifying their needs, and building genuine relationships
  • Transforming inquiries into opportunities to foster trust, educate customers, and propose solutions that may lead to a Metro by T-Mobile purchase
  • Delivering outstanding customer service that creates memorable experiences, prompting customers to share their positive interactions
  • Guiding customers in selecting the most appropriate plan tailored to their requirements when they are ready to make a purchase
  • Collaborating with your team, ensuring the store is well-maintained, and keeping abreast of the latest technological products

Qualifications:

  • At least one year of experience in retail sales, although a background in customer service is also valued
  • Preference for candidates with experience in the wireless communications sector
  • Exceptional communication abilities, demonstrating active listening and making customers feel valued
  • Desirable: Familiarity with technology
  • Strong problem-solving capabilities are highly regarded
  • A high school diploma or GED is required
  • Willingness to work flexible retail hours, including weekends and holidays

Perks:

  • Competitive compensation package featuring a base rate of $12/hr, along with commission and accelerator bonuses
  • Potential total compensation exceeding $20+/hr (base rate, commission, and bonuses)
  • Opportunity for up to 7 different compensation payouts each month
  • Allocated vacation, personal, and sick leave
  • Health benefits and discounts on phone services
  • Opportunities for career advancement
  • Employee incentives, including trips and contests


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