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Wireless Sales Specialist

2 months ago

Stephenville, United States KCI Wireless Full time

KCI Wireless stands as a premier T-Mobile Premium Retailer, excelling in the T-Mobile and Metro by T-Mobile brands. With a rich history spanning over 28 years, our team is dedicated to enhancing the T-Mobile experience and setting benchmarks in the industry.

Step into the vibrant realm of wireless sales and service with KCI Wireless & Metro by T-Mobile. By joining our committed team, you will receive support from skilled professionals at every turn. We strongly believe in shared success, where individual contributions elevate the entire team's performance. At KCI Wireless, you are more than just a salesperson; you are a customer advocate and a technology aficionado, bringing enthusiasm and expertise to every customer interaction. This role carries significant responsibility, but the rewards are immense. Here’s what the position entails:

  • Welcoming customers into the retail environment, catering to both casual browsers and serious buyers
  • Engaging customers with confidence, identifying their needs, and building genuine relationships
  • Transforming inquiries into opportunities to build trust, educate customers, and propose solutions that may lead to a Metro by T-Mobile purchase
  • Delivering outstanding customer service that creates memorable experiences, prompting customers to share their positive feedback
  • Assisting customers in selecting the most appropriate plan for their requirements when they are ready to purchase
  • Collaborating with your team, ensuring the store is well-maintained, and staying informed about the latest technology products

Qualifications:

  • At least one year of experience in retail sales; a background in customer service is also acceptable
  • Preference for candidates with previous experience in wireless communications
  • Exceptional communication skills, demonstrating active listening and making customers feel valued
  • Desirable: Familiarity with technology
  • Strong problem-solving abilities are highly regarded
  • A high school diploma or GED is required
  • Willingness to work retail hours, including weekends and holidays

Perks:

  • Competitive total compensation package featuring a base rate of $12/hr, commission, and accelerator bonuses
  • Potential for total compensation exceeding $20+/hr (base rate, commission, and bonuses)
  • Opportunity for up to 7 different compensation payouts each month
  • Allocated vacation, personal, and sick leave
  • Health benefits and discounts on phone services
  • Opportunities for career advancement
  • Employee incentives, including trips and contests