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Store Operations Manager

2 months ago

Houston, Texas, United States Windsor Fashions Full time

About the Role:

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Windsor Fashions. As a key member of our management team, you will be responsible for overseeing all store operations, ensuring compliance with company policies and procedures, and driving sales growth.

Key Responsibilities:

  • Manage store operations, including sales, customer service, and inventory management
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and motivate a team of up to 25 employees to achieve sales and operational goals
  • Ensure compliance with company policies, procedures, and guidelines
  • Control store shrink and expenses, and maintain a safe and clean work environment
  • Delegate daily operational duties and assist in conducting training and recruiting
  • Enforce and follow all company policies, procedures, and programs
  • Maintain company visual standards and protect company assets

Requirements:

  • Minimum 1 year retail management experience or 6 months at Windsor Fashions working at a store
  • Proven leadership experience, ability to develop and motivate a team of up to 25 employees
  • Able to resolve issues as they arise with customers and associates
  • Communicates well and effectively in a one-on-one setting and in a group setting

Physical/Environmental Demands:

Frequently stands, walks, observes, communicates, and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to access all areas of the store, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds), and work varied hours/days to oversee store operations. Environment is fast-paced and indoor temperature conditions vary.