Current jobs related to IT Service Desk Professional - Redwood City, California - Insight Global

  • Global Service Desk Associate

    4 weeks ago

    Redwood City, California, United States ICONMA Full time

    Job Title: Global Service Desk AssociateAt ICONMA, we are seeking a highly skilled and customer-focused Global Service Desk Associate to join our team. As a key member of our IT support team, you will be responsible for providing level 2 support to internal end-users, responding to, evaluating, and prioritizing incoming IT support requests.Key...

  • Global Service Desk Associate

    2 weeks ago

    Redwood City, California, United States ICONMA Full time

    Job Summary:The Global Service Desk Associate is responsible for providing level 2 support by responding to, evaluating, and prioritizing incoming IT support requests in a fast-paced and customer-focused environment. The ideal candidate will have extensive knowledge of Windows 11, macOS, and Microsoft 365, as well as experience with hardware from leading...

  • Desk Clerk

    2 weeks ago

    Redwood City, California, United States Abode Services Full time

    About the RoleThe Desk Clerk is a critical member of our team, responsible for ensuring the smooth operation of our property's front desk station. This includes overseeing security personnel, managing property emergencies, and providing exceptional customer service to our residents and visitors.Key ResponsibilitiesMonitor and record daily common area...

  • Desk Clerk

    2 weeks ago

    Redwood City, California, United States Abode Services Full time

    About the RoleThe Desk Clerk is a critical member of our team, responsible for ensuring the smooth operation of our property's front desk station. This includes overseeing security personnel, managing property emergencies, and providing exceptional customer service to our residents and visitors.Key ResponsibilitiesMonitor and record daily common area...

  • Automotive Fluid Services Professional

    2 days ago

    Redwood City, California, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Fluid Services Technician is responsible for providing expert maintenance and repair services for vehicles, including oil changes, transmission maintenance, and cooling system services. This role requires strong communication skills to educate customers on necessary preventive vehicle maintenance and provide exceptional customer...

  • Direct Service Professional

    4 weeks ago

    Redwood City, California, United States Kainos Home & Training Center Full time

    Job SummaryWe are seeking a dedicated and compassionate Direct Service Professional to join our team at Kainos Home and Training Center. As a Direct Service Professional, you will work with adults who are developmentally disabled in our various Residential Programs, providing individualized support and care to help them achieve their goals and live...

  • Sales and Service Expert

    1 month ago

    Redwood City, California, United States 24 Hour Fitness Full time

    24 Hour Fitness Broadway Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Expert at 24 Hour Fitness Broadway. As a key member of our front desk team, you will be responsible for delivering exceptional guest and member experiences, promoting our products and services, and driving member...

  • Social Services Professional

    4 weeks ago

    Redwood City, California, United States CommonSpirit Health Full time

    About the RoleSequoia Hospital, a part of CommonSpirit Health, is seeking a skilled Social Worker to join our team. As a Social Worker, you will play a vital role in providing patient-centered care, working collaboratively with the healthcare team to develop and implement treatment plans that address the medical, social, and resource needs of our patients...

  • Sales and Service Expert

    3 weeks ago

    Redwood City, California, United States 24 Hour Fitness Full time

    24 Hour Fitness Broadway Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Expert at 24 Hour Fitness Broadway. As a key member of our front desk team, you will be responsible for delivering exceptional guest and member experiences, promoting our products and services, and driving member...

  • Front Desk Supervisor

    2 weeks ago

    Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time

    Job SummaryThe Front Desk Supervisor at DoubleTree Golf Resort Palm Springs is responsible for leading the front desk team and providing exceptional guest service. This role requires a strong understanding of hotel operations and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist the Front Desk Manager in overseeing the...

  • Sales and Service Professional

    2 weeks ago

    Redwood City, California, United States Firestone Full time

    Firestone Career Opportunity **Job Summary:** As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and sales experience. Your primary goal will be to thoroughly assess the needs of our customers through direct interactions and recommend appropriate products and services. **Key...

  • Front Office Supervisor

    2 weeks ago

    Redwood City, California, United States Crescent Hotels & Resorts Full time

    Job OverviewAs a Front Office Supervisor at Grand Bay Hotel San Francisco, you will play a crucial role in ensuring the smooth operation of the front desk and providing exceptional guest service. Your primary responsibility will be to supervise and train the front desk staff to maximize revenues and profits while maintaining optimal guest satisfaction.Key...

  • Front Office Supervisor

    3 weeks ago

    Redwood City, California, United States Crescent Services Full time

    Job Title: Grand Bay Hotel San Francisco Front Office SupervisorJob Summary: We are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Grand Bay Hotel in San Francisco. As a key member of our front office team, you will be responsible for supervising the daily operations of the front desk staff, ensuring exceptional...

  • Janitorial Services Specialist

    2 weeks ago

    Redwood City, California, United States Flagship Facility Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Janitorial Services Specialist to join our team at Flagship Facility Services. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our office environments.ResponsibilitiesEmpty waste baskets and replace liners as...

  • Front Office Supervisor

    2 weeks ago

    Redwood City, California, United States Crescent Hotels & Resorts Full time

    Job Title: Front Office SupervisorCrescent Hotels & Resorts is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front desk team, you will be responsible for supervising the daily operations of the front desk staff to maximize revenues and profits while ensuring optimal guest satisfaction.Key...

  • Front Office Supervisor

    1 month ago

    Redwood City, California, United States Crescent Services Full time

    Job OverviewCrescent Services is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our hotel operations team, you will be responsible for supervising the daily activities of the Front Desk staff to ensure optimal guest satisfaction and revenue growth.Key ResponsibilitiesTrain and develop Front Desk staff to...

  • Client Services Engineer Intern

    2 weeks ago

    Redwood City, California, United States Exact Sciences Full time

    About the RoleExact Sciences is seeking a highly motivated and detail-oriented Client Services Engineer Intern to join our team in Madison, WI or Redwood City. As a Client Services Engineer Intern, you will assist the Client Engineering team with daily tasks, testing, and deployment of Windows 11 operating system.Key ResponsibilitiesCollaborate with the...

  • Front Desk Supervisor

    1 month ago

    Cathedral City, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the Front Desk...

  • Front Desk Representative

    2 weeks ago

    Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the DoubleTree Golf Resort Palm Springs. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.ResponsibilitiesGuest Service: Greet and register...

  • Grand Bay Hotel San Francisco Front Office Supervisor

    2 weeks ago

    Redwood City, California, United States Crescent Services Full time

    Job OverviewAs a Front Office Supervisor at the Grand Bay Hotel San Francisco, you will play a key role in ensuring the smooth operation of the Front Desk. Your primary responsibility will be to supervise and train the Front Desk staff to maximize revenues and profits while delivering exceptional guest satisfaction.Key ResponsibilitiesTrain and develop the...

IT Service Desk Professional

2 months ago

Redwood City, California, United States Insight Global Full time
Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to provide top-notch technical assistance to our end-users. As a key member of our IT department, you will be responsible for resolving technical issues and ensuring our users have the resources they need to succeed.

Key Responsibilities:
  • Provide technical support to end-users via remote desktop, messaging, and other communication channels.
  • Record and document customer interactions and escalate complex issues to senior technicians.
Core Duties:
  • Provide first-line technical assistance for hardware, software, peripherals, and networking issues.
  • Resolve basic end-user problems and escalate as necessary.
  • Install, configure, and troubleshoot computing and communication devices and peripherals.
  • Perform system monitoring, scheduling, and maintenance activities.
  • Ensure users have access to the resources they need.
Requirements:
  • Experience with various operating systems and computing devices.
  • Knowledge of diagnostic techniques for problem troubleshooting.
  • Excellent communication and interpersonal skills.
  • Ability to provide exceptional client service.
  • Familiarity with ITSM Ticketing systems and remote desktop tools.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.