Client Services Engineer Intern

2 days ago

Redwood City, California, United States Exact Sciences Full time

About the Role

Exact Sciences is seeking a highly motivated and detail-oriented Client Services Engineer Intern to join our team in Madison, WI or Redwood City. As a Client Services Engineer Intern, you will assist the Client Engineering team with daily tasks, testing, and deployment of Windows 11 operating system.

Key Responsibilities

  • Collaborate with the Client Engineering Team to assist with Windows 11 Deployment project
  • Work with the Client Engineering Team to resolve daily tasks and issues
  • Learn and follow Client Eng. Team processes, standards, and procedures
  • Perform other tasks and projects as assigned by Manager
  • Administer and support end-user device management systems, including Microsoft System Center Configuration Manager (SCCM)
  • Manage and maintain conference room technology standards
  • Responsible for working with team members to maintain and document new and update old standard operating procedures (SOPs) for the Service Desk
  • Responsible for intermediate troubleshooting of Desktop/Client configuration changes and Active Directory support
  • Responsible for intermediate Application Management using industry-standard deployment tools, including SCCM, monitoring, and health reporting
  • Participate in IT and cross-functional team projects as a key resource for deploying, maintaining, and upgrading end-user devices

Requirements

  • Actively pursuing educational advancement through a secondary or post-secondary institution
  • Demonstrated ability to perform the essential duties of the position with or without accommodation
  • Authorization to work in the United States without sponsorship

Preferred Qualifications

  • Thorough knowledge of computer systems, including Windows operating system, web applications, databases, and end-user applications (Word, Excel, Outlook, MS Teams)
  • Able to integrate and apply feedback in a professional manner

About Exact Sciences

Exact Sciences is a leading biotechnology company that is changing the way the world prevents, detects, and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Our team is dedicated to finding a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Benefits

Exact Sciences offers a comprehensive benefits package, including paid time off, paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits, including medical, prescription drug, dental, and vision coverage.

Equal Employment Opportunity

Exact Sciences is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive culture where all employees can develop personally and professionally with a sense of respect and belonging.

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