OnBase System Administrator
4 days ago
Technovision Inc is seeking a skilled OnBase System Administrator to support an OnBase implementation. The ideal candidate will serve as the principal point of contact for all application software, database, and hardware that supports the OnBase solution.
Key Responsibilities- Provide technical support to end users in a timely fashion
- Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
- Prioritize daily tasks, live production issues, projects, and customer support
- Review current processes, hardware, and software to ensure resources are functionally properly and efficiently
- Assist with planning, setup, and configuration of the infrastructure architecture, server hardware, and operating systems as required
- Review available software maintenance/upgrades, plan for, and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
- Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
- Document, evaluate, prioritize, and resolve defects
- Respond to and resolve issues reported during normal business operational hours and off-hours
- Monitor operations and capacity to ensure optimum performance
- Create documentation of system changes or existing processes and distribute to appropriate parties
- Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
- Assist with discovery and documentation of business requirements for new OnBase solutions
- Assist with training identified subject matter experts
- Communicate system downtime and project deployments with business owners and end users
- Understand, maintain, and enhance external integrations within OnBase
- Technical expertise in Hyland OnBase
- OnBase System Administration
- Enterprise-wide Records Management Program
- Experience with OnBase Reporting Dashboard
- Hyland OnBase Certified System Administrator (OCSA)
- Hyland OnBase Certified Workflow Administrator (OCWA)
- OnBase Workflow Experience
- Kofax Capture Software
- Experience with OnBase System Upgrade
- Hyland OnBase Certified Work view (OCWV)
- Hyland OnBase Certified Application Programming Interface (OCAPI)
This position is mostly remote with the need to come to the office when needed. The candidate will be required to report to Harrisburg, PA at the start of their contract to receive Commonwealth-issued equipment if selected.
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OnBase Systems Developer and Administrator
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OnBase Systems Administrator
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Senior Technical Systems Analyst
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