OnBase Systems Developer and Administrator

20 hours ago


Harrisburg, Pennsylvania, United States Novalink Solutions LLC Full time
Job Description

The Public Safety Delivery Center (PSDC) requires a skilled OnBase Systems Administrator to support an OnBase implementation. The ideal candidate will serve as the principal point of contact for all application software, database, and hardware that supports the OnBase solution.

The administrator will provide daily application administration, monitoring, and maintenance support of the OnBase product and the supporting infrastructure. This includes planning for and executing software and hardware upgrades.

The OnBase Systems Administrator will also assist staff with the design, development, and implementation of efficient electronic business processes to eliminate paper records. They will maintain existing and develop new OnBase solutions in support of these processes.

This position requires strong technical expertise in Hyland OnBase, OnBase System Administration, and Enterprise-wide Records Management Program. The ideal candidate will have experience with OnBase Reporting Dashboard, Hyland OnBase Certified System Administrator (OCSA), and Hyland OnBase Certified Workflow Administrator (OCWA).

The OnBase Systems Administrator will work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology. They will prioritize daily tasks, live production issues, projects, and customer support.

The ideal candidate will have a strong understanding of OnBase System Upgrade, Kofax Capture Software, and Hyland OnBase Certified Workview (OCWV). They will also have experience with OnBase Application Programming Interface (OCAPI).

The OnBase Systems Administrator will be responsible for reviewing current processes, hardware, and software to ensure resources are functionally properly and efficiently. They will validate technical specifications and infrastructure requirements.

The ideal candidate will have a strong ability to design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments. They will document, evaluate, prioritize, and resolve defects.

The OnBase Systems Administrator will also be responsible for responding to and resolving issues reported during normal business operational hours and off-hours. They will monitor operations and capacity to ensure optimum performance.

The ideal candidate will have a strong ability to create documentation of system changes or existing processes and distribute to appropriate parties. They will work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed.

The OnBase Systems Administrator will assist with discovery and documentation of business requirements for new OnBase solutions. They will assist with training identified subject matter experts.

The ideal candidate will have a strong ability to communicate system downtime and project deployments with business owners and end users. They will understand, maintain, and enhance external integrations within OnBase.



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