Timekeeping Software Specialist

4 days ago


Burbank, California, United States Modern HR Full time
Job Overview: We are seeking a skilled Support Representative to join our team at Modern HR. In this role, you will provide expert guidance and assistance to clients and internal users on our iSolved HCM modules, including Time, Payroll, HR, and Reporting. This is an excellent opportunity to play a critical role in projects related to implementations, conversions, enhancements, and process improvements.

Responsibilities:
  • Provide day-to-day support for user inquiries/issues.
  • Act as a subject matter expert (SME) to provide system-related guidance and recommendations.
  • Update/Change Time policies, Time Card permissions, Policy Groups, and Meal/Break policies.
  • Support and train new users/editors on how to adjust time cards, approve absences, audit time, verify time, and approve time.
  • Create and modify reports, extracts, and imports as needed.
  • Create clear, concise documentation.

Requirements:
  • Time and Attendance system experience preferred.
  • PAYROLL AND HR PROCESSES EXPERIENCE PREFERRED.
  • Familiarity with time tracking, accruals, attendance preferred.
  • EXPERIENCE WITH BUSINESS ANALYSIS, REQUIREMENTS GATHERING, AND DOCUMENTATION.

What We Offer:

We offer competitive pay ranging from $22.00 to $25.00 per hour for candidates working in California. Our company values expertise and provides ongoing training and guidance to help you succeed in your role. If you're passionate about delivering exceptional customer service and have experience with HR systems, we encourage you to apply for this exciting opportunity.



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