Hotel Operations Specialist

5 days ago


Burbank, California, United States StepStone Hospitality Full time

About the Role: We are seeking a highly skilled Hotel Operations Specialist to join our team at StepStone Hospitality, Inc. The ideal candidate will possess excellent communication and problem-solving skills, with a strong focus on delivering exceptional guest experiences.

Salary: $17.66 per hour

Job Responsibilities:
• Provide daily maintenance and upkeep of hotel facilities, including cleaning, laundry, and general repairs
• Ensure all guest rooms and public areas are clean and well-maintained, adhering to high standards of quality and safety
• Assist with event setup and teardown, as well as coordinate logistics for conferences and meetings
• Collaborate with housekeeping staff to ensure efficient room turnover and optimal guest satisfaction
• Participate in ongoing training and development programs to enhance knowledge and skills
• Maintain accurate records and reports, including incident reports and supply inventory
• Perform other duties as assigned by management

Requirements:
• High school diploma or equivalent required; relevant training and experience preferred
• Ability to lift up to 20 pounds, push, bend, stoop, and stand for long periods
• Excellent communication and interpersonal skills, with a strong focus on teamwork and customer service
• Proficiency in basic math and computer skills, with ability to learn new software applications
• Additional language skills a plus
• Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and deadlines

What We Offer:
• Competitive hourly rate of $17.66
• Opportunities for professional growth and development within a dynamic and supportive team
• Recognition and rewards for outstanding performance and contributions to the company's success



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