Case Manager

5 days ago


Pendleton, Oregon, United States CAPECO Community Action Program of East Central Oregon Full time
Job Title: Case Manager

CAPECO Community Action Program of East Central Oregon is seeking a skilled Case Manager to join our team. As a Case Manager, you will work with clients to overcome barriers that affect their ability to obtain and maintain stable housing.

Job Summary

The Case Manager will provide confidential screening, intake, and eligibility assessment of potential clients. You will be the primary contact and support for clients on assigned caseload throughout the duration of the program. Your goal will be to assess clients to determine their barriers to obtaining and maintaining housing and set individualized goals with clients that will aid them in overcoming those barriers.

Key Responsibilities
  • Provide confidential screening, intake, and eligibility assessment of potential clients.
  • Be the primary contact and support for clients on assigned caseload throughout the duration of the program.
  • Assess clients to determine their barriers to obtaining and maintaining housing and set individualized goals with clients that will aid them in overcoming those barriers.
  • Meet with all clients at least twice a month to monitor progress towards their goals and adjust as necessary.
  • Coordinate and collaborate with partners and possess knowledge of services they offer in order to make appropriate referrals for clients in order to address all client needs in a holistic manner.
  • Complete Housing Quality Standards inspection before client move in, at annual recertification, and as needed.
  • Conduct home visits to assure that clients maintain their housing units in a safe and healthy condition.
  • Create and maintain client files according to funder requirements, which includes and is not limited to collecting and completing required documentation and keeping detailed case notes.
  • Ensure data within organizational systems is entered accurately and in a timely manner.
  • Develop and maintain good relations with clients, landlords/property managers, and other community partners.
  • Participate in community meetings and events as they pertain to poverty, housing, and homelessness, including but not limited to Home for Hope Coalition meetings, Project Community Connect/Veteran Stand Down events, and the annual Point in Time Count.
Requirements
  • Associate degree in a related field, which can be substituted for two years of comparable experience and/or training, or an equivalent combination of education and experience.
  • Excellent communication, interpersonal, and customer service skills.
  • Computer experience and a working knowledge of Word and Excel.
Work Environment and Physical Demands

The physical demand and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to bend, kneel, and crouch. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually moderate. The employee must occasionally lift and/or carry/move objects up to 25 pounds.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, smartphones, photocopiers/scanners, shredders, and filing cabinets.

Special Requirements
  • Must pass a criminal history background investigation, however, a conviction of a crime may not necessarily disqualify an individual from this position.
  • CAPECO is a drug-free workplace, and pre-employment drug screening will be required.
  • Possession of or ability to obtain a valid driver's license and insurable driving record is required.
  • Travel required within the service area, which will require use of a personal vehicle. Mileage will be reimbursed per IRS guidelines.

CAPECO is an equal opportunity employer and does not discriminate in employment opportunities or practices based on race, color, national origin, religion, sex, sexual orientation, gender identity/transgender status, age, disability, veteran or marital status, genetic information, or any other characteristic protected by applicable law.



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