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Customer Experience Associate

2 months ago

Durham, North Carolina, United States Best Buy Full time
{"title": "Customer Experience Specialist", "description": "

**About the Role**

As a Customer Experience Specialist at Best Buy, you will be the face of our company for every customer who visits our stores. You will be obsessed with finding the right solutions to fit each person\u2019s immediate and future needs.

**Key Responsibilities**

\u2022 Greet, welcome, and engage with customers in a warm and friendly manner.

\u2022 Use acquired skills and knowledge to recommend products and services to meet customers\u2019 current and future needs.

\u2022 Serve as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers.

\u2022 Assist customers with their sales orders, returns, and exchanges.

\u2022 Apply the appropriate knowledge and expertise through ongoing learning and self-development.

\u2022 Utilize available tools to stay current on skills and promotional initiatives.

\u2022 Help execute profitable growth through critical business drive times while supporting our customer obsession.

\u2022 Maintain merchandising and ensure their department is clean and well stocked.

\u2022 Work in cooperation with their supervisor and associates in other departments.

**What We Offer**

\u2022 A fast-paced, team-oriented environment.

\u2022 A flexible schedule that matches your availability (weekends, nights, holidays, etc.).

\u2022 Opportunities for ongoing learning and self-development.

\u2022 A generous employee discount.

\u2022 Medical, dental, paid time off, and other benefits.

\u2022 A commitment to diversity, equity, and inclusion.

\u2022 A culture that values individual and team success.

\u2022 A chance to make a difference in the lives of our customers and employees.

"}