Team Supervisor

2 weeks ago


Plainview, New York, United States General Manager - Plainview NY Full time
Team Supervisor Position

Location:
General Manager - Plainview NY

Job Type:
Full Time, Part Time

Compensation:
$18/hr + Tips

We are currently seeking a Team Supervisor.

The primary duty of the Team Supervisor is to uphold and attain the highest standards in all facets of restaurant operations, which encompasses delivering exceptional customer service, fostering team growth, maintaining high-quality food standards, ensuring food safety, upholding cleanliness, and maximizing profitability.

Responsibilities of the Team Supervisor:

1. Guaranteeing top-tier customer service.

2. Establishing daily accountability for cash registers by ensuring each register is properly funded and closing out each register to confirm all funds are accurately accounted for.

3. Adhering to company operational standards.

4. Monitoring and overseeing the punctual arrival of scheduled staff, addressing unforeseen challenges such as scheduling conflicts, and ensuring adequate staffing for the business.

5. Assigning tasks to team members to maintain a clean and organized workplace, including stocking supplies and ensuring restrooms and public areas are clean.

6. Addressing customer inquiries regarding products, services, or employee interactions.

7. Actively working to resolve any issues while adhering to company policies and standards of conduct.

8. Ensuring proper authorization for customer discounts, returns, and exchanges while fostering customer satisfaction and positive interactions with the company.

9. Training new team members on company policies and procedures, from personal appearance to managing challenging customer experiences.

Skills & Qualifications:

- Over 2 years of supervisory experience in the restaurant industry.

- Outstanding customer service abilities.

- Must be polite, enthusiastically energetic, respectful, and hospitable.

- Strong leadership capabilities with a focus on developing future leaders.

- Previous management experience in a fast-paced restaurant or retail environment.

- Proficient decision-making skills.

- Familiarity with POS systems, Microsoft Office, and third-party delivery platforms.

- Commitment to quality.

- Always maintain a positive demeanor.

Benefits:

We offer a competitive wage and benefits package for our team members.

Included Benefits:
- Corporate Discount Programs

- Direct Deposit

- Digital Training Program

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