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Care Coordinator
2 months ago
CN Guidance and Counseling Services is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a critical role in providing care coordination to adults diagnosed with severe mental illness, multiple medical co-morbidities, and/or co-occurring substance abuse disorders.
Key Responsibilities- Conduct initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources.
- Participate in the development, documentation, review, and update of client-centered comprehensive, integrated, interdisciplinary care plans in consultation with Program Supervisors and other team members to ensure focus on desired outcomes.
- Maintain effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources, and other Agency staff on behalf of clients.
- Maintain documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure.
- Coordinate care planning with other providers of services/resources to ensure goal-directed, collaborative care, including care transitions.
- Work as part of a Care Coordination team; attend and participate in team meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
- Act as a resource/consultant to all team members on psychosocial and/or substance abuse issues and resources.
- Provide telephonic as well as face-to-face outreach, engagement, and service planning in the field.
- Act as a linkage to community services including medical, behavioral, residential, entitlement, and any other needed services per interdisciplinary care plan.
- Monitor overall service delivery to clients to ensure coordination and continuity; advocate with service providers/resources as needed.
- Provide crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week.
- Participate in ongoing supervision, training, and education as needed to ensure a high quality of service delivery and continued professional growth.
- Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress.
- Complete QI Training during onboarding and participate in QI refresher training as needed.
- Ability to cultivate a culture of Inclusion for all employees that respects their individual strengths, views, and experiences.
- Adherence to all safety protocols and procedures to ensure a safe working environment for all employees.
- For H.S. Diploma/GED level candidates, four (4) years of related human service and direct service experience required.
- For B.A. level candidates, one (1) year of related human service and direct service experience required.
- Bachelor's Degree or Master's Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy.
- A valid Tri-state (New York, New Jersey, or Connecticut) driver's license is required; and you must have a current and valid driver's license on file with CNGCS' Human Resources, be designated, and remain in good standing as a CNGCS authorized driver.
- Medical
- Dental
- Vision
- $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
- Flexible Spending Account
- 403(b) retirement plan
- Long Term and Short Term Disability
- Legal Plan
- Dependent Care Expense Account
- Life Insurance/Supplemental Life Insurance
- Pet Insurance
- HRA
- Training programs including a Mentorship program
- Employees may be eligible for Federal/Public Student Loan Forgiveness
- Career growth and Promotional opportunities
- Employee Perks and Discounts to Broadway shows and more