Senior Operations Manager

3 weeks ago


Trenton, New Jersey, United States Aramark Full time

Job Summary

As a Senior Operations Manager at Aramark, you will oversee the planning, management, and execution of multiple contracted services for clients, generating significant revenue to meet operating and financial goals. Your expertise in operations management and leadership will drive excellent service delivery and employee satisfaction.

Key Responsibilities

  • Lead a team to provide operational expertise in contracted services, ensuring seamless execution and high-quality service delivery.
  • Manage client and community relationships, assessing operations and developing plans to optimize service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on operational needs, capabilities, and contractual obligations.
  • Partner with Finance to manage a budget and design improvements to optimize financial performance and operational productivity.
  • Ensure compliance with local, state, and federal regulations and codes, maintaining associated records and reports.
  • Adhere to Aramark's standards of operation, including safety standards and the Business Conduct Policy.

Requirements

  • Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management.
  • Strong interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Meaningful experience in the service industry, contract services, or hospitality environment.
  • Experience in creating and managing a department budget, financial controls, and analysis.

About Aramark

Aramark is a global leader in food and facilities services, serving millions of guests every day. We strive to do great things for each other, our partners, our communities, and our planet. We believe in equal employment opportunity and are committed to diversity and inclusion.



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