Claims Representative

1 week ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time
Personal Injury Protection Claims Representative

We are seeking a skilled Personal Injury Protection Claims Representative to join our team. This role will involve investigating, evaluating, and resolving injury claims under PIP policy coverages.

Key Responsibilities:
  • Investigate and evaluate injury claims to determine coverage under PIP policy coverages
  • Communicate with insureds, attorneys, medical providers, and other parties related to auto accidents
  • Ensure timely disposition of claims in accordance with regulatory and statutory requirements
  • Manage workload through claims management and imaging systems
  • Pay submitted bills according to established procedures and regulatory requirements
Requirements and Skills:
  • 1-2 years of PIP claims handling experience
  • Excellent written and verbal communication skills
  • Ability to communicate effectively via phone, text, email, and other written correspondence
  • Demonstrated level of competency in time management, priority setting, and customer focus
  • Experience using a claims management and imaging system
Why Work for Us:
  • 4 weeks accrued paid time off + 9 paid national holidays per year
  • Tuition Reimbursement
  • Low cost and excellent coverage health insurance options (medical, dental, vision)
  • Onsite Fitness center opening Fall 2023 at our Boston Headquarters
  • Robust health and wellness program and fitness reimbursements
  • Auto and home insurance discounts
  • Matching gift opportunities
  • Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
  • Company sponsored social events
  • Various Paid Family leave options including Paid Parental Leave
  • $3,000 one-time bonus payment on health insurance waiver

Plymouth Rock Assurance is a member of The Plymouth Rock Group of Companies, which together write and manage over $2 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic.

Established in 1987, Plymouth Rock Assurance has over thirty years of experience handling both Massachusetts personal and commercial lines of business in the voluntary and residual markets, where we have built an unparalleled reputation for service.

The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts.


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