Senior Claims Representative, Liability

2 days ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time
{"Job Summary We are seeking a seasoned claims professional to join our team at Plymouth Rock Assurance. As a Senior Claims Representative, Liability, you will be responsible for handling complex liability claims and providing exceptional customer service to our policyholders. Key Responsibilities * Initiate prompt contact with insureds, claimants, and witnesses to conduct thorough investigations of liability claims * Review insurance policies to determine coverage and assess the applicability of policy terms and conditions * Provide clear and accurate coverage opinions to internal stakeholders and insured parties * Engage in negotiation with claimants, legal representatives, and other involved parties to reach fair and timely settlements of both 1st and 3rd party claims * Maintain detailed and organized claim files, documenting all relevant information, communications, and decisions * Ensure compliance with industry standards and best practices in claims handling Requirements * Bachelor's degree from an accredited four-year college or university * Minimum of 5 years of experience in liability claims adjusting * Strong knowledge of insurance policies, coverage issues, and relevant legal principles * Excellent negotiation and communication skills * Proficient in claims management software and Microsoft Office Suite Why Work for Us * 4 weeks accrued paid time off + 9 paid national holidays per year * Tuition Reimbursement * Low-cost and excellent coverage health insurance options (medical, dental, vision) * Gym membership reimbursement * Robust health and wellness program and fitness reimbursements * Auto and home insurance discounts * Matching gift opportunities * Annual 401(k) Employer Contribution (up to 7.5% of your base salary) * Various Paid Family leave options including Paid Parental Leave * $3,000 one-time bonus payment on health insurance waiver About the Company Plymouth Rock Assurance is a leading provider of personal and commercial auto and homeowners insurance in the Northeast and mid-Atlantic regions. We are committed to delivering exceptional customer service and upholding our commitment to excellence. If you are a seasoned claims professional with a passion for delivering exceptional results and have a proven track record in homeowner liability claims, we invite you to apply and join our dynamic team at Plymouth Rock Assurance.

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