Retail Sales Professional

3 days ago


Birmingham, Michigan, United States Rowan Full time

We are seeking a Sales Associate to join our jewelry studio in Downtown Birmingham. This is an excellent opportunity for an enthusiastic and customer-focused individual to create exceptional piercing and shopping experiences for customers.

The successful candidate will be responsible for assisting with ear piercings, product recommendations, and maintaining cleanliness and safety standards. They will also promote Rowan's products, maintain up-to-date knowledge of product offerings, and meet or exceed individual sales targets.

Key responsibilities include:

  • Customer Service: Warmly greet customers, check them in, and help them choose and style their piercing and hypoallergenic non-piercing jewelry.
  • Sales & Product Knowledge: Promote and upsell Rowan's products, maintain up-to-date knowledge of product offerings, and meet or exceed individual sales targets.
  • Studio Maintenance + Operations: Help keep the studio clean, organized, and stocked with necessary supplies, follow health and safety regulations, and assist with inventory management.
  • Team Collaboration: Work closely with Studio Managers, Assistant Managers, and Studio Nurse Piercers to provide seamless service to customers.

We are looking for an independent thinker with a can-do attitude, who loves jewelry and helping customers choose their earrings, and prides themselves on delivering exceptional customer service. The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required. Standing for a full 8-hour shift is a regular part of this role.

This part-time position offers a competitive hourly rate of $16-19 per hour plus commission, along with benefits including 401k and Roth IRA Plans, generous employee discounts on our products and services, Employee Assistance Program (EAP) Resources, and Team Member Referral Bonus plan for Studio positions.



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