Senior Network Engineer

7 days ago


Huntsville, Alabama, United States Interweave Technologies Full time

Interweave Technologies specializes in delivering comprehensive IT solutions across the United States. We are seeking a Senior Network Engineer to enhance our client-facing capabilities. The ideal candidate will cultivate strong relationships with clients through effective communication, ensuring optimal system performance and advancing client productivity through innovative technology.


Key Responsibilities:
  • Exhibit exceptional organizational skills with the ability to manage and prioritize a diverse workload.
  • Address client inquiries regarding services and products offered.
  • Oversee all facets of IT infrastructure, including on-premise systems and Microsoft 365 cloud applications.
  • Troubleshoot and resolve technical issues faced by clients.
  • Design, test, and deploy servers, networks, hardware, and software solutions.
  • Manage and track support tickets and billable hours, demonstrating initiative in prioritizing tasks based on urgency.
  • Plan and implement network security protocols to safeguard data, software, and hardware.
  • Engage in continuous improvement of service delivery, workflows, and workplace culture.
  • Provide guidance and mentorship to junior technicians.
  • Perform additional duties as required.
Required Skills:
  • A minimum of 7 years of experience in Information Technology with advanced troubleshooting capabilities.
  • Proven experience in user support, network administration, network design, and systems administration within multi-user environments.
  • Proficient in MS Office 365.
  • Familiarity with the Microsoft 365 product suite.
  • Experience transitioning on-premise infrastructure to Microsoft 365 cloud.
  • Strong knowledge of DHCP, DNS, and Active Directory.
  • Proficient with networking hardware, including routers, firewalls, access points, and switches.
  • Experience with MSP management tools is advantageous.
  • Certifications such as Security +, Linux, Microsoft, or Cisco are beneficial.
  • Knowledge of PBX/telephone systems is a plus.
Educational Background:
  • Advanced training in Information Technology or Information Security is required.
  • A two- or four-year degree from an accredited institution is preferred.
Qualifications:
  • Experience with IT hardware, networks, software installation, and Microsoft 365 is essential.
  • Ability to devise innovative solutions for complex technical challenges.
  • Effective communication skills with senior management and cross-departmental teams.
  • Minimum of 7 years of IT experience (MSP experience preferred).
  • Strong verbal and written communication skills.
  • Self-motivated with outstanding problem-solving skills and a proactive attitude.
  • Commitment to the highest ethical standards.
  • Successful completion of a drug screening and background check is required.
  • A valid driver's license and reliable transportation are necessary.
Benefits:
  • Comprehensive health, vision, and dental insurance.
  • Paid holidays, vacation, and sick leave.


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