Senior Network Engineer
7 days ago
Interweave Technologies specializes in delivering comprehensive IT solutions across the United States. We are seeking a Senior Network Engineer to enhance our client-facing capabilities. The ideal candidate will cultivate strong relationships with clients through effective communication, ensuring optimal system performance and advancing client productivity through innovative technology.
Key Responsibilities:
- Exhibit exceptional organizational skills with the ability to manage and prioritize a diverse workload.
- Address client inquiries regarding services and products offered.
- Oversee all facets of IT infrastructure, including on-premise systems and Microsoft 365 cloud applications.
- Troubleshoot and resolve technical issues faced by clients.
- Design, test, and deploy servers, networks, hardware, and software solutions.
- Manage and track support tickets and billable hours, demonstrating initiative in prioritizing tasks based on urgency.
- Plan and implement network security protocols to safeguard data, software, and hardware.
- Engage in continuous improvement of service delivery, workflows, and workplace culture.
- Provide guidance and mentorship to junior technicians.
- Perform additional duties as required.
- A minimum of 7 years of experience in Information Technology with advanced troubleshooting capabilities.
- Proven experience in user support, network administration, network design, and systems administration within multi-user environments.
- Proficient in MS Office 365.
- Familiarity with the Microsoft 365 product suite.
- Experience transitioning on-premise infrastructure to Microsoft 365 cloud.
- Strong knowledge of DHCP, DNS, and Active Directory.
- Proficient with networking hardware, including routers, firewalls, access points, and switches.
- Experience with MSP management tools is advantageous.
- Certifications such as Security +, Linux, Microsoft, or Cisco are beneficial.
- Knowledge of PBX/telephone systems is a plus.
- Advanced training in Information Technology or Information Security is required.
- A two- or four-year degree from an accredited institution is preferred.
- Experience with IT hardware, networks, software installation, and Microsoft 365 is essential.
- Ability to devise innovative solutions for complex technical challenges.
- Effective communication skills with senior management and cross-departmental teams.
- Minimum of 7 years of IT experience (MSP experience preferred).
- Strong verbal and written communication skills.
- Self-motivated with outstanding problem-solving skills and a proactive attitude.
- Commitment to the highest ethical standards.
- Successful completion of a drug screening and background check is required.
- A valid driver's license and reliable transportation are necessary.
- Comprehensive health, vision, and dental insurance.
- Paid holidays, vacation, and sick leave.
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