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Senior Network Engineer

2 months ago

Huntsville, Alabama, United States Interweave Technologies Full time

Interweave Technologies provides cutting-edge IT solutions to clients across the United States. We are actively seeking a highly skilled Senior Network Administrator to join our team.

This client-facing role demands exceptional communication and technical expertise. The ideal candidate will cultivate strong relationships with clients, ensuring optimal system uptime and driving their productivity through innovative technology solutions.

Responsibilities:
  • Demonstrate exceptional organizational skills and the ability to effectively manage a dynamic workload, prioritizing tasks based on urgency and importance.
  • Provide prompt and effective support to clients regarding our products and services, addressing their concerns with professionalism and expertise.
  • Possess a comprehensive understanding of IT infrastructure, encompassing both on-premise systems and Microsoft 365 cloud applications.
  • Proactively troubleshoot technical issues faced by clients, resolving them efficiently and ensuring minimal disruption to their operations.
  • Design, implement, and test robust network solutions, including servers, hardware, software, and security measures.
  • Maintain meticulous records of assigned tickets and billable hours, demonstrating initiative in addressing items based on priority and severity levels.
  • Develop and implement comprehensive network security strategies to safeguard data, software, and hardware assets from potential threats.
  • Actively contribute ideas and participate in initiatives aimed at enhancing service delivery, workflow efficiency, and a positive work environment.
  • Mentor and guide junior technicians, fostering their professional growth and development within the team.
  • Perform other duties as assigned by management.
Skills:
  • Minimum of 7 years of experience in Information Technology with a proven track record of advanced problem-solving abilities.
  • Extensive experience in user technical support, network administration, network architecture/design, systems administration, and support activities within multi-user network environments.
  • Demonstrated proficiency in Microsoft Office 365 suite.
  • In-depth knowledge of the Microsoft 365 product suite and experience migrating on-premise infrastructure to the cloud.
  • Expert understanding of DHCP, DNS, and Active Directory (AD) technologies.
  • Hands-on experience with network equipment such as routers, firewalls, access points, and switches.
  • Familiarity with MSP Management tools is a significant advantage.
  • Security+, Linux, Microsoft, or Cisco certifications are highly valued.
  • Knowledge of PBX/Telephone equipment is beneficial.
Education:
  • Minimum requirement: Advanced training in Information Technology or Information Security.
  • A two- or four-year degree from an accredited institution is preferred.