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Store Manager in Training

2 months ago

Lubbock, Texas, United States Insomnia Cookies Full time

Unlock Your Potential with Insomnia Cookies

We're seeking a highly motivated and experienced Store Manager in Training to join our team As a key member of our operations team, you'll play a critical role in driving sales growth, delivering exceptional customer service, and leading a high-performing team of cookie enthusiasts.

Our Sweet Perks:

  • Competitive hourly compensation up to $18.00/hr
  • Market-competitive benefits package, including comprehensive health insurance and paid time off
  • Eligibility for end-of-period store bonuses
  • $25.00 monthly cellphone stipend
  • Pet insurance for your furry loved ones
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
  • Job stability with a rapidly growing and reputable company
  • Achievable growth and promotion opportunities
  • A fun and exciting team environment with FREE cookies on every shift

What You'll Do:

  • Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present
  • Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
  • Lead new hourly staff onboarding and initial training
  • Conduct initial interviews for potential new hires in the manager's absence
  • Support Store Ops Manager with ordering, inventory control, and scheduling
  • Hold staff accountable to Insomnia Cookies' standards, including baking, uniform, and company policies
  • Upsell and provide exceptional customer service, ensuring all team members do the same

Desired Skills and Experience:

  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word, and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
  • Must be 18 years of age or older and have legal eligibility for employment in the United States