Specialized Operations Supervisor

6 days ago


Naples, Florida, United States HBC Company Inc Full time
About This Role

We are seeking a highly skilled and detail-oriented Specialized Operations Associate to join our team at HBC Company Inc. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our General Office and Jewelry Department.

Key Responsibilities
  • Opening the store: Safely manage the opening process, including setting up registers, distributing reports, and verifying inventory.
  • Maintaining daily functions: Process morning cash entry, reconcile chargebacks, and count register and petty cash.
  • Resolving customer issues: Research and resolve internal and external customer complaints, including payment of bills and tracking customer packages.
  • Jewelry Operations: Follow company standards and guidelines for receiving, verifying, and booking jewelry; process re-tickets, RTVs, transfers, and price changes; and maintain a repair log.
  • Common Responsibilities: Assist managers and associates on the selling floor, process Omni Fulfillment orders, and maintain internal audit readiness.
Requirements
  • Ability to lift cartons, climb ladders, and handle racks and carts of merchandise.
  • Strong computer skills, including Google, MS Office, and adaptability to changing technology.
  • Ability to work well in a fast-paced, team-oriented environment with minimal supervision.
  • Ability to work a flexible schedule and adhere to dependability standards.
  • Attention to detail and ability to keep personal workspace organized.
  • Verbal and written communication skills, including handling telephone and face-to-face interactions effectively and professionally.
About Our Company

HBC Company Inc is a world-class team that values a healthy, fulfilling work-life balance. We offer a benefits package for all eligible full-time employees, including medical, vision, and dental coverage. Our company culture promotes a sense of adventure and encourages career advancement opportunities.

We are an equal employment opportunity employer and comply with applicable state and local laws governing nondiscrimination in employment. We welcome all applicants and provide accommodations for individuals with disabilities upon request.



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