Clinical Specialist

1 day ago

Santa Clara, California, United States Abbott Full time
About the Role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Key Responsibilities
  • Provides engineering, sales, educational, and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
  • Acts as a clinical interface between the medical community and the business.
  • Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
  • Develops, leads, and/or facilitates trainings and other programs on EP products to healthcare professionals.
  • Provides insight, guidance, and feedback to management on market feedback and components of the next generation of products.
  • Provides regional EP procedural case coverage.
  • Provides additional back-up support to EP Sales Representatives in the following areas:
    • Clinical studies/data collection;
    • Trouble Shooting;
    • New product in-service training to physicians, nurses, and sales representatives.
  • Continuously develops engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy.
  • Assists Training and Education departments with advanced educational seminars and the preparation of educational materials.
  • Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.
  • Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
  • Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
Requirements
  • Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required.
  • Requires ability to become certified on EP products.
  • A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Must have the ability to concentrate on detail and work independently.
  • Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.

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