Case Manager

3 weeks ago

Washington, Washington, D.C., United States Community Connections Full time
Job Summary

The Case Manager for Vulnerable Populations will provide housing placement and community-based supportive services to a group of clients assessed, prioritized, and referred from the Department of Human Services (DHS).

Key Responsibilities

• Work with individual clients and/or families to develop service plans, set goals, and implement strategies to meet goals under the direction of the PSHP Program Manager.
• Ensure that each client has an individualized housing stability plan that is shared with all appropriate providers and network members.
• Develop supportive relationships with clients to enhance their ability to be self-sufficient.
• Assist in processing housing applications, lease agreements with landlords, families, and contractors when needed.
• Assist clients in acquiring skills and resources necessary for successful community living with at least 80% of the time being spent in direct contact with consumers and network members either in person or via telephone.
• Provide support and consultation to members of the client's network with at least 70% of the time spent in the field conducting monthly home visits, community visits, and phone calls.
• Develop strategies with the client so that he or she can maintain living outside of institutional settings.
• Assess and refer each client to the appropriate supportive services to achieve Service Plan goals.
• Participate in psycho-educational and skill development groups as appropriate.
• Participate in on-going training activities offered by CC and DHS.
• Complete documentation within 48 hours of contact with consumer or network member.

Requirements

• Bachelor's degree in social work, psychology, sociology, counseling, or related social service/science or healthcare discipline required.
• High School Diploma/GED plus 4 or more years of experience working with vulnerable and marginalized populations may be substituted for educational requirements.
• Possession of a valid driver's license and auto insurance required.
• 1 year's experience providing case management services required.
• Experience working with adults with serious mental illness, chronically homeless adults, and/or adults with substance use.
• Experience providing direct case management services.
• Excellent written and oral communication skills.
• Strong interpersonal and organizational skills to meet all goals and objectives for the position.
• Keen attention to detail, follow through, and organization.
• Strong computer proficiency (Microsoft Office Suite, Box, and Case-Management Software).
• Ability to respond and remain calm in crisis situations.
• Ability to work independently and part of a small team.
• Ability to work independently and with a team, collaborating with other programs and departments.
• Ability to travel and spend up to 80% of the time in the community.

Benefits

Community Connections offers great benefits, including generous paid time off, medical, dental, and vision insurance, medical and dependent flexible spending accounts, agency-paid long-term disability and life insurance, employee-paid voluntary life insurance, employee assistance program, 403(b) retirement plan, educational assistance after one year of employment, CEU & licensure reimbursement, professional and leadership development, and supervision hours for those on track for clinical licensure.

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