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Patient Service Representative 3

2 months ago

Rome, Georgia, United States Harbin Clinic Full time

Job Summary:

The Patient Service Representative 3 (PSR 3) plays a vital role in the daily operation of the Harbin Clinic. This position is responsible for supporting various processes, including patient registration, check-in, check-out, charge entry, payment collections, referrals, and diagnostic precertification.

Key Responsibilities:

  • Provide exceptional customer service to patients, ensuring a positive and memorable experience.
  • Support the registration and check-in process, ensuring accurate and timely completion.
  • Manage charge entry and payment collections, maintaining accurate records and resolving any discrepancies.
  • Coordinate referrals and diagnostic precertification, ensuring seamless communication with patients and healthcare providers.
  • Work collaboratively with the team to achieve departmental goals and objectives.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in the medical field is preferred, but not necessary.
  • Basic knowledge of office equipment and software applications.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and healthcare providers.
  • Ability to multitask, adapt to changing situations, and maintain a positive attitude in a fast-paced environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.