Pharmacy Support Specialist

2 weeks ago


Jonesboro, Georgia, United States Kaiser Permanente Full time
Job Overview:

Under the guidance of a licensed Pharmacist, the Pharmacy Support Specialist carries out essential clerical and technical functions. This role is vital in upholding pharmacy operations in line with departmental protocols and state legislation. Collaborating with center management, the specialist ensures the seamless provision of pharmacy services.
Key Responsibilities:
  • Handles general administrative tasks such as operating the cash register, managing cash transactions, verifying member eligibility, maintaining records, and overseeing supply inventory.
  • Under the direction of a Registered Pharmacist, executes technical responsibilities including inputting prescription and allergy information into the system, preparing medication, counting and packaging pharmaceuticals, and managing refill requests through various communication channels.
  • Assists in managing inventory, procurement, pharmaceutical returns, stock management, cleanliness of shelves, and product rotation.
  • Interacts with members in a friendly and efficient manner, fostering satisfaction and loyalty.
  • Collaborates with medical records and nursing teams to gather and share prescription-related information.
  • In conjunction with the supervisor, trains and orients new pharmacy staff on departmental policies and procedures.
  • Participates in educational initiatives for patients as necessary.
  • May undertake specific clinical pharmacy service duties such as enrolling patients, communicating with patients and healthcare providers, managing written communications, retrieving laboratory data, processing reports, and supporting quality improvement efforts.
  • Engages in pharmacy training or educational programs as required.
Basic Qualifications:
Experience
  • N/A
Education
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration
  • Pharmacy Technician License (Georgia)
Additional Requirements:
  • Ability to interact effectively and pleasantly with medical personnel and patients.
  • Familiarity with basic cash register operations and cash management systems.
  • Proven capability to read and interpret written prescriptions.
  • Ability to perform repetitive tasks efficiently.
  • Completion of a job-specific assessment.
Preferred Qualifications:
  • One (1) year of experience as a pharmacy technician in a healthcare or retail environment, or one (1) year of experience as a Pharmacy Assistant in a Kaiser Permanente Pharmacy is preferred.
Work Environment:
This position is located in a medical office setting, requiring on-site presence.
Employee Status: Regular
Employee Group/Union Affiliation: GUE|UFCW|Non Union Employee, GUE
Job Level: Individual Contributor
Department: Southwood Medical Offices - O/P Pharmacy 1st Floor-A/Main
Compensation: $21.93 / hour.

Kaiser Permanente is committed to creating a diverse and inclusive workforce. We welcome applicants from all backgrounds and ensure equal opportunity in employment.

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