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Service Coordination Specialist

2 months ago

Jonesboro, Georgia, United States Bobby Dodd Institute Full time
Service Coordination Specialist


At Bobby Dodd Institute, we are committed to fostering an inclusive environment where individuals with diverse abilities can achieve greater independence and meaningful lives through appropriate guidance, support, and opportunities.


POSITION OVERVIEW
The Service Coordination Specialist plays a vital role in advancing the mission and core values of BDI, Inc.

by facilitating service coordination in alignment with the Department of Behavioral and Developmental Disabilities (DBHDD) contract. This role focuses on identifying, coordinating, and supervising the provision of services that promote the health, safety, and overall well-being of individuals with developmental disabilities, guiding them towards optimal independence.

KEY RESPONSIBILITIES

  • Conduct comprehensive Needs Assessments for individuals to connect them with essential services, community resources, and support networks (both in-person and virtual).
  • Lead the development of Individualized Family Support Service (IFSS) plans in collaboration with participants and their families to evaluate and strategize available services.
  • Deliver support coordination services to individuals requiring critical health and safety services and supports.
  • Evaluate, coordinate, broker, plan, and/or link individuals and families to direct services, acting as a liaison between them and service providers.
  • Advocate for participants to secure necessary services or benefits.
  • Provide transitional assistance for individuals moving from the IFSS program to other services once they are stable.
  • Authorize and oversee financial management for goods and services.
  • Maintain detailed progress notes and ensure contact with enrolled individuals at least twice a month during IFSS services, documenting updates on family situations, improvements, barriers, etc.
  • Facilitate virtual meetings, support sessions, training, webinars, and resource presentations (both in-person and virtual).
  • Participate in regional field office provider meetings.
  • Perform other duties as assigned.
This list may not encompass all responsibilities.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • Minimum of one year of experience in direct client services.
  • At least one year of experience working with individuals with developmental disabilities.
  • Bachelor's Degree in Social Work, Psychology, Rehabilitation Counseling, or a related field.

PREFERRED QUALIFICATIONS

  • Bachelor's Degree in Social Work, Psychology, Rehabilitation Counseling, or a related field.
  • Certification as a Rehabilitation Counselor or Vocational Evaluator is preferred.
  • Licensure as an Independent Clinical Social Worker (LCSW) or Licensed Professional Counselor is preferred.

ADDITIONAL QUALIFICATIONS
Successful completion of background checks is required.

SKILLS AND COMPETENCIES

  • Strong interpersonal skills with the ability to collaborate effectively across departments.
  • Exceptional customer service abilities.
  • Capability to work independently.
  • Attention to detail.
  • Proficiency in software applications.
  • Excellent problem-solving and analytical skills, with the ability to gather and assess information.
  • Outstanding written and verbal communication skills.
  • Proven ability in report writing.
  • Skills in counseling and coaching.

TOOLS AND EQUIPMENT
Standard office equipment.

PHYSICAL DEMANDS
N/A

SUPERVISORY RESPONSIBILITY
None.

TRAVEL REQUIREMENTS
Minimal travel within the Metro area.


Bobby Dodd Institute is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

BDI is a VEVRAA Federal Contractor.