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Legal Intake Coordinator
2 months ago
Salary: $40,000-$50,000
About Our Firm:
At The Law Firm of Moumita Rahman, we prioritize trust and integrity as the foundation of our attorney-client relationships. Our mission is to empower individuals in their immigration journeys, ensuring a thorough approach to achieving their green card aspirations. Our nearly flawless approval record over the past 13 years stems from our belief that clients are the protagonists of their own stories, with our team serving as dedicated guides.
Our core values include Trust, Integrity, Care, Excellence, and Fun. We are committed to transforming challenges into opportunities while maintaining the highest standards of compassion and customer service, always keeping our clients' best interests at the forefront.
Role ResponsibilitiesAs a vital member of our team, you will influence potential clients to engage with our firm for transformative legal services. You will ensure that prospective clients experience a smooth and supportive journey from their first contact through to case onboarding.
Your key responsibilities will encompass:
- Welcoming clients through initial inquiries, fostering trust with knowledgeable responses regarding immigration law.
- Conducting thorough case intakes to determine optimal strategies for prospective clients, under the guidance of the Managing Attorney.
- Maintaining respectful and inquisitive interactions with clients, valuing their unique experiences.
- Documenting client conversations meticulously.
- Closing contracts with prospective clients.
- Engaging in sales team meetings and contributing to team goals.
- Availability to work in-person five days a week.
- Willingness to work on weekends as needed.
- Fluency in both English and Spanish.
- Demonstrated success in customer service and sales roles.
- Strong attention to detail and organizational capabilities.
- Exceptional communication skills.
- Competitive salary and comprehensive benefits package.
- Medical, Dental, and Vision insurance.
- Paid Parental Leave.
- Opportunity to make a significant impact in clients' lives through ethical legal practices.
- A collaborative and supportive work environment built on mutual respect.
- Continuous professional development and training opportunities.
