Credit and Collections Specialist

4 weeks ago


Charlotte, North Carolina, United States National Gypsum Full time
Job Summary

We are seeking a highly skilled Credit and Collections Associate to join our Finance team at National Gypsum Company. This role will report directly to the Credit Manager and be based at our HQ in Charlotte, NC.

Key Responsibilities
  • Evaluate customers in accordance with Dun & Bradstreet Analytics, supplied trade references, and financial statements to determine appropriate credit limits.
  • Establish accounts for new customers, analyze Dun & Bradstreet reports, and review trade or bank references and financials.
  • Create new customer accounts in the ERP system, review established customers, and update as needed.
  • Liaison with internal areas, such as sales, customer service, and business unit representatives, to ensure all accounts are within credit limits and terms.
  • Evaluate accounts on-going to ensure alignment with credit limit, terms, and company credit policy.
  • Manage a defined customer portfolio, involving analysis of customer credit worthiness, order release processing, and collection activity of delinquent accounts.
  • Maintain customer files, ensuring up-to-date data and documentation of credit decisions.
  • Analyze financial statements to assess credit worthiness and establish appropriate credit limits and updates customer credit lines.
  • Work with Customer Service and Sales Representatives to resolve customer disputes and short payments.
  • Support and enforce credit department policies of the company.
  • Develop strong working relationships with internal and external customers.
Requirements and Qualifications
  • Experience with Microsoft Office Suite/Office 365, including MS Excel.
  • Experience with ERP systems, preferably SAP.
  • Bachelor's degree in business administration, accounting, finance, or economics, or equivalent work experience.
  • Minimum 3 to 5 years of demonstrated commercial credit and collection experience.
  • Strong negotiation and communication skills, both verbal and written.
  • Strong understanding of credit functions, financial statement analysis, and GAAP.
  • Working knowledge of D&B Finance Analytics.
What We Offer
  • Competitive salary.
  • Comprehensive benefits, including medical, dental, vision, 401(k) with employer match, and more.


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