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Cloud Infrastructure Specialist

2 months ago

Carrollton, Texas, United States Community Choice Financial Family of Brands Full time

Overview:
Cloud Infrastructure Specialist at Community Choice Financial Family of Brands.

The Cloud Infrastructure Specialist is tasked with delivering IT Engineering Services to our Cloud and Technology Solutions portfolio within the Information Technology division.

Your role will involve enhancing our Cloud Technology Program and supporting the development and maintenance of policies, standards, procedures, and controls.

Leveraging your expertise in infrastructure governance and technologies, you will work collaboratively with the broader Information Technology team and various departments to elevate program maturity.


Responsibilities:
Act as a technical authority and primary point of escalation for daily operational and engineering tasks.
Identify and resolve performance challenges across Windows/MacOS and Cloud-based systems.
Address issues across diverse network devices, wireless access points, and firewalls.

Implement, manage, and support third-party SAAS applications such as Microsoft Office 365 (Exchange Online, OneDrive, SharePoint Online, Microsoft Teams). Provide comprehensive technical support for employee onboarding and offboarding processes.

Oversee user, group, and computer object management within both on-premises and Cloud-based Active Directory Services.
Exhibit proficiency in Identity and Access Management within Azure Active Directory Services.
Ensure compliance with IT system security baselines and facilitate security enhancements across the infrastructure.
Coordinate the installation and upgrades of enterprise infrastructure hardware and software.

Engage in system architecture evaluations of new and existing IT systems to enable the development of integrated corporate, distributed, and client-server business systems.

Maintain a consistent work schedule with regular, in-person attendance during standard business hours, with a minimum commitment of 40 hours per week.

Ability to meet the physical demands of this role, which often include:
the capacity to remain stationary, move freely within the office, and operate mechanical controls, such as a keyboard.

Qualifications:

5-7 years of relevant experience. Familiarity with Palo Alto Firewalls, Panorama, Meraki Switches, and Cisco equipment. Proficient in Cloud-Based Networking Technologies (VPC, NAT Gateways, Transit Gateways). Experience with Amazon AWS, Microsoft Azure, DHCP/DNS, and Windows Server. Extensive knowledge of infrastructure identity governance technologies such as Mobile Device Management (MDM), Multifactor Authentication (MFA), and Single-Sign-On (SSO). Strong technical background in diagnosing and resolving issues related to local and wide area networking, security, email, network circuits, and communication technologies. Comprehensive understanding of infrastructure hardware and software systems, including network, compute, storage, and security for both traditional data centers and cloud technologies like Microsoft Azure and AWS. Experience in identifying and escalating cybersecurity threats, along with working with modern endpoint protection systems. High-level proficiency in BGP, OSPF, GRE, IPsec, and other routing protocols.

Excellent teamwork, communication, and presentation skills, with the ability to clearly convey technology strategy recommendations to non-technical stakeholders. Palo Alto experience is required; Cloud certifications are advantageous; Cisco Meraki experience is a plus.

What We Offer:

Our Benefits Include: *Flexible Paid Time Off, a comprehensive new hire training program, access to a robust learning management system filled with e-learning modules and training programs to enhance your professional and personal development, performance-based career advancement, multiple medical insurance coverage options, all of which include free telemedicine and medical spending account (HSA/FSA) options, traditional 401(k) and Roth 401(k) retirement plans with a generous company match program, company-sponsored life and AD&D insurance, voluntary benefits including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance. We foster a diverse culture and inclusive environment, and maintain a relaxed, business casual dress code that includes jeans and sneakers. *Based on current benefit offerings, which are subject to change with or without notice.

Certain benefits are subject to the terms and conditions of the governing plan documents, which should be consulted for additional details and eligibility requirements.

Our Workplace Awards and Recognition: We are proud to be recognized as a Military Friendly Employer, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos.

About Us: The Community Choice Financial Family of Brands is one of the largest consumer specialty finance organizations in the U.S., providing our customers, team members, and communities with the Power of Choice through over 10 brands represented in more than 1,500 stores across 24 states and online product offerings in 20 states.

We are dedicated to helping individuals across the country access the short-term financial services they need when they need them the most.

The information provided herein is not intended to be an exhaustive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to perform the job successfully.

The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.

Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important:

The Community Choice Financial Family of Brands will never request banking or other payment information during the interview or hiring process, nor will we conduct interviews via text message. Any official email correspondence will originate from authorized domains. In-store positions are in-person only.

The Community Choice Financial Family of Brands is committed to fostering an inclusive workplace free from discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. Candidates from all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.