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Care Coordinator

2 months ago

Latham, New York, United States Fidelis Care Full time
Job Title: Care Coordinator

Join Fidelis Care as a Care Coordinator and play a vital role in transforming the health of our communities. As a member of our team, you will have the opportunity to make a meaningful impact on the lives of our 28 million members.

As a Care Coordinator, you will be responsible for connecting members to community resources and providing necessary care resources in a cost-effective manner. You will work closely with our care team to identify member community support and provide health education as appropriate.

Key Responsibilities:
  • Support members in connecting to known community and care resources
  • Coordinate community outreach resources available to members and promote awareness of care/services
  • Provide support for members on community and care resource inquiries and opportunities available to members
  • Document and maintain all community resources to ensure standards of practice and policies are in accordance with health plan requirements
  • Assist the clinical team of nurses and social workers with outreach, community education, informal guidance, and member support
  • Conduct non-clinical general health assessments to refer members to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers and staff working within the organization
Requirements:
  • High School diploma or GED
  • 1-2 years of related experience
What We Offer:
  • Competitive pay: $26.97 per hour
  • Comprehensive benefits package, including health insurance, 401K, and stock purchase plans
  • Tuition reimbursement and paid time off plus holidays
  • Flexible work arrangements, including remote, hybrid, field, or office work schedules

Fidelis Care is an equal opportunity employer committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.