IT Project Management Specialist

3 weeks ago

Memphis, Tennessee, United States Synectics Full time
Job Summary

We are seeking a highly skilled IT Project Management Specialist to join our team at Synectics. The successful candidate will be responsible for managing and supporting project assignments through completion, administering procedures and processes that measure and manage customer satisfaction, and providing interpretation of report information and making recommendations for improvement.

Key Responsibilities
  • Manage, support, and service project assignments through completion
  • Administer procedures and processes that measure and manage customer satisfaction
  • Identify, analyze, and report trends
  • Provide interpretation of report information and make recommendations for improvement
  • Identify required resources and research project data, procedures, and history for a thorough understanding of project direction
  • Prepare and manage project plans through completion
  • Provide data analysis, including identifying and recognizing trends across multiple offices for national client operations
  • Monitor and assess data for accuracy and integrity
  • Communicate activity progress to involved parties
  • Assist Program Managers to resolve issues that arise
  • Deliver oral and written presentations of project results
  • Provide training to colleagues
  • Help to transition programs as needed
  • Support the organization's quality program(s)
  • Administer company personnel policies in all areas and follow company staffing standards and training recommendations
  • Interview, hire, and establish colleague performance development plans
  • Conduct colleague performance discussions
  • Provide support, guidance, leadership, and motivation to promote maximum performance
Requirements
  • Bachelor's degree from an accredited college or university preferred
  • PMP preferred
  • Major in Business Administration, Statistics, or Quantitative Analysis and courses in Computer Sciences preferred
  • 5-7 years of related experience or equivalent combination of education and experience required to include two (2) years of general business experience with emphasis on data analysis or planning
  • Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations
  • Knowledge of data analysis with strong Excel skills
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Good organizational skills
  • Good interpersonal skills
  • Good negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Project management experience
  • Ability to plan for and manage multiple projects
  • Self-starter, self-motivated who have done complex projects
  • Integration experience with large size projects
  • Working with various functional teams
  • Good documentation skills
  • BI Space or Infrastructure - must have some technical background
  • Infrastructure patching exp - any infrastructure
Benefits
  • Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois
  • Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife
  • Vision Insurance: Synectics offers eligible employees vision insurance through VSP
  • 401(k): The Synectics Inc. Investment Savings Retirement Plan
  • Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification

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