Warehouse Operations Supervisor
2 weeks ago
The Operations division oversees our global distribution network, ensuring the authentication of our products, fulfilling customer orders, and maintaining timely delivery.
By leveraging our technological advancements and logistical expertise, you will become part of a team that is dedicated to being the most reliable marketplace in the sector, managing the shipment and processing of millions of items for our international clientele.
Role Overview
As the Warehouse Operations Supervisor at GOAT, you will lead a vibrant warehouse operations team, ensuring that daily capacity targets are achieved for our customers.
Strong decision-making abilities will be essential, as order volumes and operational demands can vary significantly from day to day.
Planning, organizing, and executing daily order fulfillment can be demanding during our current expansion phase, making it crucial for this position to act as a composed, objective-driven leader to ensure daily targets are consistently met.
In this role, you will:
- Identify and implement operational enhancements related to workflow, resources, and facility layout.
- Collaborate with various departments (Business Development, Product, etc.) to address potential order and inventory challenges.
- Develop, execute, and uphold processes to minimize operational discrepancies.
- Maintain a safe and healthy workplace.
- Ensure compliance with existing policies and procedures.
- Promote and enforce best practices.
- Recruit, hire, and nurture team members.
- Determine daily staffing requirements.
- Set a positive tone for the leadership team with a calm, focused, and forward-thinking leadership style in a fast-paced, high-pressure environment with frequent changes.
- Stay informed about the company's objectives.
- Gather data and analyze trends and behaviors to enhance handling flow and customer satisfaction.
We are looking for:
- A minimum of 5 years of experience in warehouse operations in a managerial or supervisory capacity.
- The ability to lead and inspire a diverse team of associates.
- Strong organizational skills with a keen attention to detail.
- Financial acumen in tracking, recording, and reporting expense management.
Must be available and willing to work extended hours as occasionally required, including weekends and holidays, to fulfill business needs.
Proficiency in computer skills is essential.
Physical capability to lift and move boxes (up to 35 pounds) is required.
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