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General Manager

2 months ago

New Town, North Dakota, United States Three Affiliated Tribes Full time
Job Description

We are seeking a highly skilled and experienced General Manager to oversee the operations of our Family Entertainment Center. The ideal candidate will have a proven track record of success in managing attractions, live entertainment, sports, and hospitality operations.

Key Responsibilities
  • Operational Day-to-Day Oversight: Ensure the smooth operation of the Family Entertainment Center, including attraction management, staff supervision, and budget management.
  • People Management: Lead and develop a high-performing team, including hiring, training, and employee development.
  • Guest Engagement and Satisfaction: Foster a positive guest experience, ensuring high levels of satisfaction and loyalty.
  • Employee Engagement and Satisfaction: Promote a positive and inclusive work environment, encouraging employee growth and development.
  • Operational Excellence: Maintain high standards of operational excellence, including front-of-house and back-of-house operations.
  • Financial Management: Manage financial resources effectively, including budgeting, forecasting, and financial reporting.
  • Strategic Planning: Develop and implement strategic plans to drive business growth and success.
  • Event Management: Coordinate and execute events, including marketing and promotion.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive revenue growth.
Requirements
  • Proven Work Experience: Minimum 3 years of experience as a General Manager or in a similar role.
  • Leadership Skills: Proven ability to lead and develop high-performing teams.
  • Financial Management: Experience in budgeting, forecasting, and financial reporting.
  • Strategic Planning: Ability to develop and implement strategic plans.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
Work Environment and Physical Demand Considerations

The ideal candidate will be able to work in a fast-paced environment with varying levels of noise, lighting, and physical activity. The ability to lift up to 25 pounds and move around the facility is required.