Treasury Management Client Support Specialist II

3 days ago

Little Rock, Arkansas, United States Bank OZK Full time
Job Summary

Bank OZK is seeking a highly skilled Treasury Management Client Support Specialist II to provide exceptional post-implementation client support and customer service. As a key member of our team, you will be responsible for delivering top-notch support to our treasury clients and business partners.

Key Responsibilities

  1. Provide daily support to the TMS Sales, TMS Implementation, and TMS Operations teams, as well as to all treasury clients and business partners.

  2. Engage in direct contact with the TMS Sales, TMS Implementation, TMS Operations, and all treasury clients and business partners to address their technical needs.

  3. Assist clients with technical troubleshooting to component-level specifications, ensuring that their issues are resolved efficiently and effectively.

  4. Monitor software and hardware upgrades, version adjustments, and communicate with management and clients as necessary to ensure a seamless experience.

  5. Provide hardware/software installation assistance for Treasury Management clients, ensuring that they have the necessary tools to succeed.

  6. Oversee the ordering of necessary equipment and supplies as requested by clients, ensuring that their needs are met in a timely manner.

  7. Open and work assigned service tickets, ensuring that client issues are addressed promptly and efficiently.

  8. Provide daily support to all branch/department staff relating to Treasury Management, including WireXchange, Cash Ordering Portals, and other system-related setups, lockouts, and resets.

  9. Support other departments within the Bank with Treasury Management products and services, ensuring that our clients receive comprehensive support.

  10. Serve as an administrator for banking-related services, ensuring that our clients have access to the tools they need to succeed.

  11. Assist with the development and maintenance of policy and procedures related to Treasury Management products and services, ensuring that our clients receive the best possible support.

  12. Maintain good punctuality and attendance to work, ensuring that our clients receive the support they need when they need it.

  13. Follow Bank policy, procedures, and guidelines, ensuring that our clients receive the highest level of support.

  14. Perform other duties as assigned, ensuring that our clients receive the support they need to succeed.

Requirements

  1. High School Diploma or equivalent required.

  2. Minimum of two (2) years of technical, help desk, or call center work experience required.

  3. Minimum of one (1) year of work experience with computers, including Microsoft Word and Excel required.

  4. Minimum of one (1) year of related customer service work experience and/or specialized training preferred.

  5. Bilingual skills in Spanish or Portuguese preferred.

Working Conditions

Operate customary equipment and technology used in a business environment, with or without accommodation.

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

  • Senior Treasury Management Specialist

    2 weeks ago

    Little Rock, Arkansas, United States Simmons Bank Full time

    Treasury Management Officer IISimmons Bank is committed to fostering a culture where individuals are driven by their passion and belief in their work. We prioritize enthusiasm and a customer-centric approach in all our operations.The Treasury Management Officer II is instrumental in promoting and selling our Treasury Management solutions to both current and...

  • Senior Treasury Management Specialist

    1 week ago

    Little Rock, Arkansas, United States Simmons Bank Full time

    Position OverviewThe Treasury Management Officer II plays a pivotal role in promoting and selling the comprehensive suite of Treasury Management products offered by Simmons Bank. This position focuses on both existing and prospective commercial clients, ensuring their treasury needs are met effectively.Key ResponsibilitiesEngage with current and potential...

  • Senior Treasury Management Specialist

    2 weeks ago

    Little Rock, Arkansas, United States Simmons Bank Full time

    Commercial Treasury Solutions OfficerSimmons Bank is committed to fostering a workplace where passion and dedication are at the forefront of our operations. We emphasize enthusiasm and a customer-centric approach in all our endeavors.The Commercial Treasury Solutions Officer is integral to the promotion and sales of our Treasury Management offerings to both...

  • Senior Treasury Management Specialist

    1 week ago

    Little Rock, Arkansas, United States Simmons Bank Full time

    Commercial Banking Treasury OfficerSimmons Bank is committed to fostering a workplace where passion and dedication are at the forefront of our operations. We strive to maintain a strong customer-centric approach in all our endeavors.The Commercial Banking Treasury Officer is integral to the promotion and sales of our Treasury Management solutions to both...

  • Client Services Associate II

    1 week ago

    Little Rock, Arkansas, United States Bank OZK Full time

    Position OverviewThe Client Services Associate II plays a crucial role in delivering exceptional post-implementation support and customer service to our clients.Key ResponsibilitiesProvide comprehensive assistance related to Treasury Management products and services.Ensure client satisfaction through effective communication and problem resolution.Collaborate...

  • Corporate Banking Treasury Advisor

    2 weeks ago

    Little Rock, Arkansas, United States Simmons Bank Full time

    Position OverviewThe Treasury Management Officer II plays a pivotal role in the financial services sector by promoting and providing the Bank's comprehensive Treasury Management product offerings. This position focuses on both existing and prospective commercial clients, ensuring their treasury needs are met with tailored solutions.Key ResponsibilitiesEngage...

  • Client Services Associate II

    1 week ago

    Little Rock, Arkansas, United States Bank OZK Full time

    Position OverviewThe Client Services Associate II plays a vital role in delivering exceptional post-implementation support and customer service to our clients.Key ResponsibilitiesProvide comprehensive assistance related to Treasury Management products and services.Ensure clients receive timely and effective support for services including ACH, Wire Transfers,...

  • Commercial Treasury Solutions Officer

    1 week ago

    Little Rock, Arkansas, United States Simmons Bank Full time

    Position OverviewThe Treasury Management Officer II plays a crucial role in the financial services sector by promoting and selling the comprehensive suite of Treasury Management products offered by Simmons Bank. This position is pivotal in fostering relationships with both existing and prospective commercial clients.Key ResponsibilitiesEngage with commercial...

  • Account Specialist II

    3 days ago

    Little Rock, Arkansas, United States Aon Full time

    About the RoleWe are seeking an experienced Account Specialist II to join our team at Aon. As an Account Specialist II, you will play a critical role in building and maintaining strong relationships with our clients, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesClient Relationship Management: Develop and...

  • Client Services Associate II

    2 weeks ago

    Little Rock, Arkansas, United States Bank OZK Full time

    Position OverviewThe role involves executing responsibilities related to delivering exceptional post-implementation client assistance and customer service.Key ResponsibilitiesSupport clients in utilizing various Treasury Management products and services.Provide assistance with services such as ACH, Wire Transfers, Remote Deposit, Positive Pay, and Sweeps.Act...

  • Account Specialist II

    7 days ago

    Little Rock, Arkansas, United States Aon Full time

    About the RoleAon is seeking an experienced Account Specialist II to join our team. As an Account Specialist II, you will be responsible for managing key processes that serve clients, including complex clients, and undertaking client-facing and internal activities related to these processes.Key ResponsibilitiesClient Relationship Management: Maintain...

  • SAP Treasury Specialist

    2 weeks ago

    Little Rock, Arkansas, United States Mahle Inc. Full time

    Join Our Team at MAHLEAt MAHLE, we are committed to shaping the future of mobility. As a premier partner and supplier in the automotive sector, we focus on creating innovative solutions for sustainable transportation.Our expertise lies in e-mobility, thermal management, and advanced technologies aimed at minimizing CO2 emissions, including fuel cells and...

  • Client Support Specialist

    2 weeks ago

    Little Rock, Arkansas, United States JobsRUs Full time

    Position Overview:We are looking for a skilled Client Support Specialist to join our team at JobsRUs. This role is essential in ensuring seamless communication and support for our clients.Compensation:Pay ranges from $19 to $23 per hour.Work Schedule:Monday to Friday, 7 a.m. to 3:30 p.m.Key Responsibilities:Assist in the operational processes, including but...

  • Client Support Specialist

    2 weeks ago

    Little Rock, Arkansas, United States Domino's Pizza LLC Full time

    Position: Client Support SpecialistOverview:We are seeking enthusiastic Client Support Specialists who possess strong interpersonal skills and a proactive attitude. This role is essential in ensuring customer satisfaction and maintaining a positive experience for our clients.Key Responsibilities:1. Welcome and assist customers with inquiries in a friendly...

  • Account Specialist II

    5 days ago

    Little Rock, Arkansas, United States VetJobs Full time

    About the RoleWe are seeking a highly skilled and motivated Account Specialist II to join our team at VetJobs. As an Account Specialist II, you will play a critical role in managing key processes that serve our clients, including complex clients, and undertaking client-facing and internal activities related to these processes.Key ResponsibilitiesClient...

  • Account Specialist II

    5 days ago

    Little Rock, Arkansas, United States VetJobs Full time

    About the RoleWe are seeking a highly skilled and motivated Account Specialist II to join our team at VetJobs. As an Account Specialist II, you will play a critical role in managing key processes that serve our clients, including complex clients, and undertaking client-facing and internal activities related to these processes.Key ResponsibilitiesClient...

  • Client Support Specialist

    2 weeks ago

    Little Rock, Arkansas, United States Ray Lusk Plumbing Full time

    Job OverviewRay Lusk Plumbing has been a leader in delivering outstanding client support in the Central Arkansas area for over 35 years. We are seeking detail-oriented, dedicated, and quick-learning individuals to help us maintain our high standards of service.This role operates in a dynamic environment, managing a high volume of incoming inquiries daily,...

  • Senior SAP Treasury Analyst

    2 weeks ago

    Little Rock, Arkansas, United States Mahle Inc. Full time

    Join Our Team at MAHLEAt MAHLE, we are dedicated to shaping the future of mobility with innovative solutions aimed at achieving climate-neutral transportation. As a global leader in the automotive industry, we focus on e-mobility, thermal management, and advanced technologies to minimize CO2 emissions.Your Role:As an integral part of our Global S/4HANA...

  • Commercial Banking Relationship Manager

    7 days ago

    Little Rock, Arkansas, United States Simmons Bank Full time

    Job SummaryWe are seeking a highly motivated and experienced Treasury Management Officer II to join our team at Simmons Bank. As a key member of our commercial banking team, you will be responsible for marketing and selling our Treasury Management suite of products to existing and new commercial customers.Key ResponsibilitiesSales and Marketing: Develop and...

  • Client Relations Support Specialist

    2 weeks ago

    Little Rock, Arkansas, United States Thrivent Financial Full time

    La posición de Client Relations Support Specialist en Thrivent Financial ofrece asistencia administrativa licenciada. Este rol implica gestionar consultas, mantener operaciones, atender llamadas, recibir a los clientes, administrar correo y correos electrónicos, solicitar suministros y utilizar sistemas informáticos para respaldar las relaciones con los...