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Client Services Associate II

2 months ago


Little Rock, Arkansas, United States Bank OZK Full time
Position Overview

The Client Services Associate II plays a vital role in delivering exceptional post-implementation support and customer service to our clients.

Key Responsibilities
  • Provide comprehensive assistance related to Treasury Management products and services.
  • Ensure clients receive timely and effective support for services including ACH, Wire Transfers, Remote Deposit, Positive Pay, and Sweeps.
  • Act as a trusted business partner, fostering strong relationships with clients to enhance their experience.
Essential Skills

The ideal candidate will possess:

  • Strong client service orientation.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate effectively within operations and banking environments.

This role is essential in maintaining the high standards of service that Bank OZK is known for, ensuring our clients receive the support they need to thrive.