Patient Services Coordinator II

2 weeks ago


Oak Ridge, Tennessee, United States Covenant Health Full time
Overview
As a Patient Services Coordinator II at Covenant Health, you will play a vital role in ensuring a seamless experience for our patients. This full-time position operates on a day shift and is integral to the operations of Parkway Cardiology Associates.

About Us:
Covenant Medical Group is a prominent healthcare organization, employing over 300 skilled physicians and providers across various specialties in East Tennessee. Our commitment to quality care spans multiple disciplines, including cardiology, neurology, and primary care, among others.

Position Summary:
Your primary responsibility will be to manage administrative tasks related to patient check-out processes. This includes:
  • Collecting and processing patient encounter data.
  • Handling outstanding balances and payments for services provided.
  • Ensuring accurate balancing of work and computer records at the end of each day.

Key Responsibilities:
In this role, you will:
  • Adhere to established departmental policies and safety standards.
  • Manage incoming calls and direct them appropriately.
  • Update and maintain patient information records.
  • Demonstrate knowledge of insurance procedures and provider participation.
  • Ensure accurate recording of procedures and diagnoses for billing purposes.
  • Schedule follow-up appointments and manage end-of-day balancing.
  • Compile necessary data for billing personnel.
  • Participate in team meetings and committees as required.
  • Collaborate effectively with patients, physicians, and care team members.
  • Engage in continuous education and quality improvement initiatives.
  • Perform additional duties as assigned.

Qualifications:
Minimum Education:
While no specific educational background is mandated, candidates should possess a combination of formal education and relevant work experience that demonstrates the necessary skills and knowledge for this role. Preference will be given to those with a high school diploma or GED.

Minimum Experience:
Applicants should have at least one year of experience in a medical office environment, with familiarity in appointment scheduling, collections, and coding (ICD-9/10 and CPT-4). Alternatively, a minimum of three years of customer service experience is acceptable.

Licensure Requirement:
No specific licensure is required for this position.

  • Oak Ridge, Tennessee, United States Covenant Health Full time

    OverviewAs a Patient Services Coordinator within the Float Pool, you will play a vital role in ensuring smooth operations across various healthcare settings.Position Type:PRN/OCC, with variable hours and shifts.Covenant Medical Group, part of Covenant Health, is a comprehensive medical practice organization featuring over 300 esteemed physicians and...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    Overview:Position: Patient Services Representative, Float PoolEmployment Type: PRN/OCC, Flexible HoursCovenant Medical Group operates as a part of Covenant Health, providing a comprehensive medical practice organization that includes over 300 esteemed physicians and healthcare providers across various specialties in East Tennessee. Our areas of expertise...

  • MDS Coordinator

    8 hours ago


    Oak Ridge, Tennessee, United States Diversicare Healthcare Services & Diversicare Ther Full time

    About the RoleWe are seeking a dedicated MDS Coordinator (RNAC) to join our exceptional team at Diversicare Healthcare Services & Diversicare Ther. As a key member of our team, you will play a pivotal role in ensuring exceptional patient care by overseeing the accuracy and compliance of MDS assessments.Key ResponsibilitiesCoordinate the RAI Process, ensuring...


  • Oak Ridge, Tennessee, United States Diversicare Healthcare Services & Diversicare Ther Full time

    Position OverviewExciting Role: Diversicare Healthcare Services is looking for a committed MDS Coordinator (RNAC) to enhance the quality of care for our patients and residents. If you are dedicated to maintaining precision and adherence in MDS evaluations, this position is tailored for you.Why Work with Diversicare:Leadership Responsibilities: As an MDS...

  • Project Manager II

    5 days ago


    Oak Ridge, Tennessee, United States NANA Regional Corporation Full time

    Job SummaryNANA Regional Corporation is seeking a highly skilled Project Manager II to lead engineering efforts for critical projects. As a key member of our team, you will be responsible for directing and coordinating engineering activities, supervising engineers, and ensuring the timely progress of projects.Key ResponsibilitiesDirects and coordinates...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    Job SummaryCovenant Health is seeking a highly organized and detail-oriented Patient Service Representative II to join our team. This role will provide administrative support for the patient service functions related to the check-out operations of our physician practice.Key ResponsibilitiesMaintain established departmental policies and procedures,...


  • Oak Ridge, Tennessee, United States Diversicare Healthcare Services & Diversicare Ther Full time

    Position OverviewExciting Role: Diversicare is in search of a committed MDS Coordinator (RNAC) to enhance our outstanding team and positively impact the lives of our patients and residents.If you are dedicated to ensuring precision and adherence in MDS evaluations, this role is tailored for you.Why Consider Diversicare:Leadership Role: As the MDS Coordinator...


  • Oak Ridge, Tennessee, United States Diversicare Healthcare Services & Diversicare Ther Full time

    Position Overview:Exciting Opportunity: Diversicare is in search of a committed MDS Coordinator (RNAC) to enhance our outstanding team and positively impact the lives of our patients and residents.If you are dedicated to ensuring precision and adherence in MDS evaluations, this role is tailored for you.Why Choose Diversicare:Leadership Role: As the MDS...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    Key Responsibilities:Accurate collection and data entry of financial and demographic information for patients at scheduling, pre-registration, and registration.Verification of benefits and pre-certification requirements.Collection of registration fees and other payments.Business Operations:Collaborate with healthcare teams to ensure accurate and efficient...


  • Oak Ridge, Tennessee, United States VNS Federal Services Full time

    OverviewThe Bid Proposal Coordinator will facilitate all stages of the proposal development process in response to commercial and governmental solicitations, including Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs). The primary objective of the Bid Proposal Coordinator is to assist in crafting compliant,...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    Job SummaryCovenant Health is seeking a skilled RN Triage Clinic Coordinator to join our team. As a key member of our clinical staff, you will be responsible for organizing and coordinating the intake/admission/triage process, ensuring seamless communication between patients, providers, and staff.Key ResponsibilitiesAnswer all calls and triage patients as...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    Job SummaryCovenant Health is seeking a skilled Clinical Triage Specialist to join our team. As a key member of our healthcare organization, this role will play a critical part in ensuring the smooth operation of our medical office.Key ResponsibilitiesAnswer and process all calls within the practice, utilizing approved protocols to triage patients and...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    Key Responsibilities:Accurate collection and data entry of financial and demographic information for patients at scheduling, pre-registration, and registration.Verification of benefits and pre-certification requirements.Collection of registration fees and other payments.Business Operations:Collaborate with healthcare teams to ensure accurate and efficient...

  • MDS Coordinator

    5 days ago


    Oak Ridge, Tennessee, United States Diversicare of Oak Ridge Full time

    Job SummaryWe are seeking a highly skilled MDS Coordinator to join our team at Diversicare of Oak Ridge. As an MDS Coordinator, you will play a critical role in ensuring the accuracy and compliance of Minimum Data Set (MDS) assessments, which are essential for providing high-quality patient care.Key ResponsibilitiesRAI Process Coordination: Oversee the...


  • Oak Ridge, Tennessee, United States Leidos Full time

    Position OverviewLeidos is in search of a Procurement Coordinator to enhance our team. This role will focus on the acquisition of IT software, maintenance services, data, products, and other resources essential for our operations. The Procurement Coordinator will engage in negotiations to secure advantageous pricing, terms, and contracts while performing...


  • Oak Ridge, Tennessee, United States Weigel s Full time

    Exciting Opportunity with Weigel'sWeigel's is in search of enthusiastic, friendly, and dynamic individuals who are passionate about making a positive impact in the communities we serve. We pride ourselves on being more than just a typical convenience store; our teams excel in delivering outstanding customer service in state-of-the-art facilities throughout...


  • Oak Ridge, Tennessee, United States NANA Regional Corp Full time

    OverviewJoin a Company That Values CommunityNANA Regional Corporation is more than just a business; we are a vital part of our community. As an Alaska Native Corporation, our mission extends beyond our operations as we actively support our shareholder communities across Alaska.At NANA, the work you do contributes to the well-being of our Iñupiat...


  • Oak Ridge, Tennessee, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a highly skilled and compassionate Patient Care Technician to join our team. As a key member of our hemodialysis team, you will play a vital role in providing exceptional patient care and support to individuals with end-stage renal disease.Key ResponsibilitiesProvide Patient Care: Assist patients...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    OverviewAs a Patient Services Representative at Covenant Health, you will play a vital role in ensuring a seamless experience for our patients. This position is essential in managing the administrative aspects of patient interactions within our cardiology practice.Position Summary:Your primary responsibilities will include:Providing administrative support...


  • Oak Ridge, Tennessee, United States Covenant Health Full time

    Job SummaryCovenant Health is seeking a highly organized and detail-oriented Patient Service Representative II to join our team. This role will provide administrative support for the patient service functions related to the check-out operations of our physician practice.Key ResponsibilitiesMaintain established departmental policies and procedures,...