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Member Service Representative

2 months ago

Lima, Ohio, United States Wal-Mart Stores , Inc. Full time
{"title": "Member Service Representative", "subtitle": "Join our team and make a difference in the lives of our members.", "content": "

As a Member Service Representative, you will be responsible for providing exceptional customer service to our members. Your primary goal will be to ensure that every member interaction is positive and memorable.

Key Responsibilities:

  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members.
  • Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns.
  • Process member purchases, assist with payments, returns, refunds, and exchanges according to company policies and procedures.
  • Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity.

Requirements:

  • Customer Service experience, including operating front-end equipment and working with mobile retail applications.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and problem-solving skills.

Benefits:

  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.

At Sam's Club, we offer a supportive and inclusive work environment that values diversity and promotes growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "company": "Wal-Mart Stores, Inc.", "location": "Lima, OH"}